Workforce Operations Lead

Aerotek; Biddeford (ME); On-site; USD 54,000 - 60,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

HSA & 401k

20 days paid time off + holidays

Parental/Family leave

Employee discounts

Job summary

Aerotek is seeking a Workforce Manager to serve as the liaison between client managers, the local office, and contract employees, overseeing on-site management of the temporary workforce.

The role includes recruitment support, reporting, and conflict resolution, with a focus on profitability and high-quality contractor placement. A Bachelor’s Degree is preferred, and experience in customer or sales-focused roles is valued.

Qualifications

• Bachelor’s Degree is preferred but not required.
• Customer or sales focused experience and skills.
• Experience in a team-oriented environment.

Responsibilities

• Serve as the liaison between client managers, local office and contract employees; attend client production and staff meetings.
• Assist with recruiting process for candidates (interviews, reference checks, skills testing, background checks, orientations).
• Maximize profitability by understanding client needs and providing quality contractors.
• Work at the client site to manage the temporary workforce.
• Assist with internal and client reporting as necessary.
• Utilize resources of Aerotek for conflict resolution.
• Perform various customer service related activities.

Skills

Customer focus

Teamwork

Education

Bachelor’s degree (preferred)

Job description

Aerotek is seeking a Workforce Manager to serve as the liaison between client managers, the local office, and contract employees, overseeing on-site management of the temporary workforce.

The role includes recruitment support, reporting, and conflict resolution, with a focus on profitability and high-quality contractor placement. A Bachelor’s Degree is preferred, and experience in customer or sales-focused roles is valued.