Workforce Management Process Analyst

Hyster-Yale Materials Handling; Avon (IN); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Tuition reimbursement

Hybrid work option

Medical, dental, vision, and life ins.

Profit sharing / 401(k)

Job summary

Hyster-Yale Materials Handling, Inc. is seeking a Workforce Management Process Analyst in Avon, IN, with occasional travel to Danville, IL. You will maintain the workforce management system, develop labor standards, conduct time studies, and analyze data to drive productivity.

The role requires 4–6 years in related operations, a relevant degree or equivalent experience, and strong analytical, communication, and coaching skills. Occasional travel and a hybrid work option are offered.

Qualifications

• Bachelor's degree in Industrial Engineering, Operations Management, or related field preferred.
• Equivalent combination of education and relevant experience may be considered.
• Equivalent industry experience of 8-10 years may be considered in lieu of a degree.
• Possess 4-6 years of experience in warehouse, distribution, industrial engineering, workforce management, or related operations environments.

Responsibilities

• Maintain and support the workforce management system and partner with operations leadership to improve productivity, efficiency, and resource utilization.
• Develop, implement, and maintain labor standards for warehouse operations.
• Conduct time studies and workflow analysis to establish accurate performance expectations.
• Maintain warehouse layouts, process maps, and operational flow documentation.
• Collect and analyze operational data to identify opportunities for labor and process improvements.
• Review workforce management reports and performance metrics with supervisors and management teams.
• Train supervisors and support staff on workforce management tools, reporting processes, labor standards, and performance measurement methodologies.
• Maintain system data, including job codes, equipment information, security access, employee schedules, and related workforce management files.
• Validate labor standards and recommend corrective actions when process, equipment, or operational changes occur.
• Support continuous improvement initiatives focused on safety, quality, productivity, and operational efficiency.
• Evaluate labor adjustment requests and exercise sound judgment to ensure data accuracy and consistency.

Skills

Analytical skills

Warehouse ops

Time studies

Labor analysis

Process improvement

Math skills

Data analysis

Communication

Train & coach

Reporting tools

Education

Bachelor's degree in Industrial Engineering

Operations Management degree

Supply Chain degree

Relevant experience in lieu of degree

Job description

Job Title

Workforce Management Process Analyst

Job Category

Engineering

Job Description

What starts with YOU , moves the world!

Hyster-Yale Materials Handling, Inc, a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptional and talented Workforce Management Process Analyst out of our Avon, IN and occasionally our Danville, IL facility - the incumbent will travel between the two.

What You Will Do:

• As a Workforce Management Process Analyst, you will be responsible for maintaining and supporting the workforce management system while partnering with operations leadership to improve productivity, efficiency, and resource utilization.

• Develop, implement, and maintain labor standards for warehouse operations.

• Conduct time studies and workflow analysis to establish accurate performance expectations.

• Maintain warehouse layouts, process maps, and operational flow documentation.

• Collect and analyze operational data to identify opportunities for labor and process improvements.

• Review workforce management reports and performance metrics with supervisors and management teams.

• Train supervisors and support staff on workforce management tools, reporting processes, labor standards, and performance measurement methodologies.

• Maintain system data, including job codes, equipment information, security access, employee schedules, and related workforce management files.

• Validate labor standards and recommend corrective actions when process, equipment, or operational changes occur.

• Support continuous improvement initiatives focused on safety, quality, productivity, and operational efficiency.

• Evaluate labor adjustment requests and exercise sound judgment to ensure data accuracy and consistency.

Who You Are:

• You are an analytical problem-solver with a strong understanding of warehouse and distribution operations.

• You enjoy working with data, identifying process improvement opportunities, and collaborating with leaders to drive operational excellence.

• You communicate effectively with employees at all levels of the organization and can translate complex information into practical solutions.

What You Will Need:

• Bachelor's degree in Industrial Engineering, Operations Management, Supply Chain, or a related field preferred.

• Equivalent combination of education and relevant experience may be considered.

• Equivalent industry experience of 8-10 years may be considered in lieu of a degree.

• Possess 4-6 years of experience in warehouse, distribution, industrial engineering, workforce management, or related operations environments.

Skills & Abilities:

• Knowledge of warehouse and distribution center operations.

• Experience conducting time studies, labor analysis, or process improvement activities.

• Strong analytical and mathematical skills.

• Proficiency with computer applications, databases, and reporting tools.

• Excellent verbal, written, and interpersonal communication skills.

• Ability to train and coach operational personnel on workforce management processes and tools.

• Ability to analyze data and provide actionable recommendations to leadership.

Who we are:

Hyster-Yale Materials Handling, Inc., designs, engineers, manufactures, sells and services a comprehensive line of lift trucks, aftermarket parts and technology and energy solutions that are transforming the way the world moves materials from Port to Home. As a global leader in the materials handling industry, Hyster-Yale Materials Handling, Inc, has been building relationships with our customers, suppliers, dealers and employees for over 100 years. For more information about a career with Hyster-Yale, please visit hyster-yalecareers.com.

What we offer:

Hyster-Yale Materials Handling, Inc, offers competitive pay, tuition reimbursement, supportive work environment, hybrid work option, and opportunities for growth and development. A full benefits package: paid time off; medical, dental, vision, and life insurance, employer-sponsored profit sharing and 401(k).

#LI-TE1

#LI-HYBRID

Job Type

Permanent

Time Type

Full time

Work Hours

40

Travel Required

10-25%

Primary Location

HY US Avon, IN

Address

10144 Veterans Dr

Zip Code

46123

Field-Based

No

Relocation Assistance Available

No

We are an equal opportunity employer with an excellent benefit package including medical, dental and life insurance, 401(k) and profit sharing.

EOE/Minorities/Females/Veterans/Disabled

Hyster-Yale Materials Handling, Inc., is a global leader dedicated to advancing the materials handling industry. We design, engineer, manufacture, sell and service a comprehensive line of lift trucks, attachments and power and technology solutions, marketed primarily under the Hyster and Yale brand names.

As one of the largest lift truck manufacturers, Hyster-Yale is not only committed to transforming the way the world moves materials from Port to Home, but also delivering optimal solutions that meet our customers’ needs while ensuring outstanding customer care.

Our achievements are driven by our people, our strong culture and commitment to our values, which are founded on a philosophy of integrity, respect and excellence. At Hyster-Yale, you can feel the loyalty from the inside out.