Workforce Management Intern

Athene; West Des Moines (IA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Paid housing option (if eligible)

Job summary

Athene offers a Workforce Management Internship designed to develop your analytics and scheduling skills within a leading retirement services company.

You will collaborate with the WFM team to learn forecasting, reporting, and performance monitoring, gaining hands-on experience and professional growth in a fast-paced, team-oriented environment.

Qualifications

• Self-motivated with the ability to work independently.
• Strong verbal and written communication skills.
• Excellent attention to detail and accuracy with data.
• Intermediate proficiency in Microsoft Excel, PowerPoint, and Word.
• Basic SQL knowledge (or willingness to learn) for data validation and reporting.
• Strong analytical and problem-solving abilities.
• Ability to work collaboratively within a team-oriented environment.

Responsibilities

• Assist the WFM Team with daily workload such as reporting, forecasting, and managing frontline schedules.
• Manage shared inbox communications and ensure timely follow‑up.
• Provide strong documentation for processes, analysis, and recommendations.
• Validate scheduling accuracy and ensure data reliability using reporting tools.
• Review and analyze performance data to identify process improvements.
• Maintain a project log, evaluate assigned tasks, and prepare feedback to leadership.

Skills

Self-motivation

Strong communication

Analytical skills

Excel/PowerPoint

SQL basics

Tools

Microsoft Excel

PowerPoint

Word

SQL

Job description

We are driven to do more. More for our customers and the financial professionals who offer our products. If you are driven to do more and love the challenge of pursuing more, Athene is your kind of company. You will find we offer more than the basics to create an inclusive and dynamic work environment at our various locations.

Purpose

Working at Athene is more than an internship — it’s a game changer for your career. Being an intern at Athene is seeing your idea come into fruition through collaborating with a team. It’s doing meaningful work with talented people. All internships are designed for you to create innovative solutions for our customers and the industry. Your internship is about making a difference in our communities. This is your chance to change the game with one of the leading retirement services companies in the United States.

What you can expect as an Athene Intern

• Professional development
• Social events
• Networking events
• Volunteer opportunities
• Community involvement
• Collaboration with other interns
• Paid housing option (if eligible)

Internships will run from mid-May to early August. Interviews and hiring decisions expect to be completed prior to mid-November, with some being completed as early as late September. Qualified candidates must be enrolled at an accredited college or university for Fall term 2027.

Workforce Management Internship

The Workforce Management (WFM) team plays a critical role in supporting Operations by partnering with leadership on staffing models, forecasting volumes, and providing detailed analysis. This internship offers hands‑on experience in WFM processes while also providing opportunities to strengthen analytical, technical, and problem‑solving skills. Many of our interns have successfully transitioned into full‑time WFM roles, making this an excellent launching point for your career.

Accountabilities

• Assist the WFM Team with daily workload such as reporting, forecasting, and managing frontline schedules.
• Manage shared inbox communications and ensure timely follow‑up.
• Provide strong documentation for processes, analysis, and recommendations.
• Validate scheduling accuracy and ensure data reliability using reporting tools.
• Review and analyze performance data to identify process improvements.
• Maintain a project log, evaluate assigned tasks, and prepare feedback to leadership.

Qualifications and Experience

• Self‑motivated with the ability to work independently.
• Strong verbal and written communication skills.
• Excellent attention to detail and accuracy with data.
• Intermediate proficiency in Microsoft Excel, PowerPoint, and Word.
• Basic SQL knowledge (or willingness to learn) for data validation and reporting.
• Strong analytical and problem‑solving abilities.
• Ability to work collaboratively within a team‑oriented environment.

Development Opportunities

Gain hands‑on experience from the Workforce Management team. Learn forecasting, scheduling, and performance monitoring processes. Strengthen technical skills in Excel, data validation, and SQL. Build professional experience in a fast‑paced, collaborative environment. Opportunity to provide recommendations that influence process and system improvements.

Drive. Discipline. Confidence. Focus. Commitment.

About Athene

Learn more about working at Athene.

Athene is a Military Friendly Employer! Learn more about how we support our Veterans.

Athene is committed to inclusion and is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, veteran status or any other status protected by federal, state or local law.

We are driven to do more. More for our customers and the financial professionals who offer our products. If you are driven to do more and love the challenge of pursuing more, Athene is your kind of company. You will find we offer more than the basics to create an inclusive and dynamic work environment at our various locations.