Workforce Experience Consulting Manager - Learning and Development

EPAM Systems; California; Hybrid; USD 78,000 - 99,000; Full time

Benefits offered by this job

Extended Healthcare with Prescription

Dental and Vision

Healthcare Spending Account (Company)

Life and AD&D Insurance (Company)

Employee Assistance Program (Company)

Telehealth (Company)

Short-term Disability (Company)

Long-Term Disability

Paid Time Off

RRSP with Company match

Maternity/Parental/Adoption Leave Top‑

Employee Stock Purchase Program

Critical Illness Insurance

Employee Discounts

LinkedIn learning solutions

Job summary

EPAM Systems in Canada seeks a Workforce Experience Consulting Manager to drive complex learning and transformation engagements from discovery through launch. You will lead global teams, translate business needs into integrated enablement strategies, and manage milestones with executive stakeholders.

The role requires 12+ years in workforce enablement, 4+ years of team leadership, and strong instructional design plus change enablement expertise.

Qualifications

• 12+ years of consulting experience in workforce enablement, learning experience, adoption, or transformation initiatives.
• 4+ years managing project teams or workstreams including coaching, feedback, and performance management responsibilities.
• Strong expertise in instructional design, adult learning theory, change enablement, and performance consulting methodologies.
• Proven ability to translate complex challenges into actionable strategies, roadmaps, and measurable business outcomes.
• Experience with digital learning platforms such as Articulate 360, Microsoft 365, LMS platforms, or Adobe tools.
• Strong business writing, executive storytelling, facilitation, and relationship-management skills.
• Prosci or CCMP certification preferred along with experience in AI-enabled workflows and adoption strategies.

Responsibilities

• Lead client discovery workshops, executive readouts, and decision forums while building trusted relationships with stakeholders and sponsors.
• Translate business transformation needs into integrated learning, enablement, and adoption strategies with measurable outcomes.
• Set solution vision, architecture, and quality standards for comprehensive learning deliverable portfolios.
• Own work plans, resource allocation, milestones, and executive status reporting across engagement workstreams.
• Lead diverse global project teams providing coaching, feedback, and development opportunities for consultants.
• Support presales activities and contribute reusable methods, templates, and thought leadership to strengthen practice capabilities.

Skills

Leadership

Project management

Instructional design

Adult learning theory

Change enablement

Performance consulting

Executive storytelling

Facilitation

Relationship management

AI-enabled workflows

Tools

Articulate 360

Microsoft 365

LMS platforms

Adobe tools

Job description

Lead complex client engagements that transform workforce capability through integrated learning, enablement, and adoption strategies. As Workforce Experience Consulting Manager, you'll drive multidisciplinary teams from discovery through launch while building trusted client relationships and shaping impactful organizational transformation.At EPAM, your contributions go beyond the ordinary. Whether in operations, consulting, or design, you'll find a collaborative environment, opportunities for growth, and the chance to make a global impact alongside industry leaders.Req# 1116484321The recruiting efforts for this position are intended to fill an existing vacancy for a new position.ResponsibilitiesLead client discovery workshops, executive readouts, and decision forums while building trusted relationships with stakeholders and sponsorsTranslate business transformation needs into integrated learning, enablement, and adoption strategies with measurable outcomesSet solution vision, architecture, and quality standards for comprehensive learning deliverable portfoliosOwn work plans, resource allocation, milestones, and executive status reporting across engagement workstreamsLead diverse global project teams providing coaching, feedback, and development opportunities for consultantsSupport presales activities and contribute reusable methods, templates, and thought leadership to strengthen practice capabilitiesRequirements12+ years of consulting experience in workforce enablement, learning experience, adoption, or transformation initiatives4+ years managing project teams or workstreams including coaching, feedback, and performance management responsibilitiesDemonstrated success leading client-facing discovery, strategy, and end-to-end delivery for complex learning initiativesStrong expertise in instructional design, adult learning theory, change enablement, and performance consulting methodologiesProven ability to translate complex challenges into actionable strategies, roadmaps, and measurable business outcomesExperience with digital learning platforms such as Articulate 360, Microsoft 365, LMS platforms, or Adobe toolsStrong business writing, executive storytelling, facilitation, and relationship-management skillsProsci or CCMP certification preferred along with experience in AI-enabled workflows and adoption strategiesWe offerExtended Healthcare with Prescription Drugs, Dental and Vision, and Healthcare Spending Account (Company Paid)Life and AD&D Insurance (Company Paid)Employee Assistance Program (Company Paid)Telehealth (Company Paid)Short-term Disability (Company Paid)Long-Term DisabilityPaid Time Off (including vacation and sick days)Registered Retirement Savings Plan (RRSP) with Company matchMaternity/Parental/Adoption Leave Top-upEmployee Stock Purchase ProgramCritical Illness InsuranceEmployee DiscountsUnlimited access to LinkedIn learning solutionsEPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our clients, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.Engineer the Future with a Career at EPAMThis posting includes a salary range EPAM Canada would reasonably expect to pay the selected candidate. Individual compensation offers within the range are based on a variety of factors, including, but not limited to, experience, credentials, education, training, the demand for the role, skillset, and overall business and local labour market considerations. Most candidates are hired at a salary within the range disclosed. Salary range: CA$110,000-CA$140,000. In addition, the details highlighted in this job posting above are a general description of all other expected benefits and compensation for the position.EPAM Canada welcomes and encourages applications from candidates with disabilities. Please contact WFA Human Resource CA [e-mail] if you have questions in this regard, or if you require an accommodation to complete the application process. Click here to review EPAM’s Accessibility for Ontarians with Disabilities Accessibility Policies and Multi-Year Access.An artificial intelligence system is software that is developed with one or more techniques that can, for a given set of human-defined objectives, using algorithmic information processing, generate outputs such as content, predictions, recommendations, or decisions with varying levels of autonomy (“AI”). Tasks that humans have traditionally done by thinking and reasoning are increasingly being done by, or with the help of, AI to help create efficiencies.EPAM may use AI during the recruitment process, in connection with collecting or processing your personal data. Some (non-exhaustive) examples of tasks that EPAM may use AI for include conducting initial screening, creating transcripts of interviews, and assessing applications/CVs against defined job description criteria to make suggestions to the individuals evaluating your candidacy.Your personal data and the results of any processing are not shared with AI applications outside of EPAM infrastructure. While EPAM may use AI to help create efficiencies during the recruitment process, EPAM does not use AI to make hiring decisions, which is done by EPAM Talent Acquisition and management.