Workforce Development Supervisor - Father Project

Goodwill-Easter Seals of Minnesota; Minneapolis (MN); Hybrid; USD 71,000 - 87,000; Full time

Benefits offered by this job

PTO

Medical/Dental/Vision

Employer-paid life insurance

401(k) with employer match

Employee discount

Flexible hours

Job summary

Goodwill-Easter Seals Minnesota is seeking a Workforce Development Supervisor to lead and supervise program staff, ensure service quality, and support participant outcomes. The role involves allocating work, monitoring daily activities, and resolving issues with internal and external partners.

This position is scheduled as hybrid, with at least two days on-site and remaining days from home office, per the posted description.

Qualifications

• Strong verbal and written communication skills.
• Efficient organizational and prioritization skills.
• Effective problem-solving and decision‑making skills.
• Knowledge of social service systems and supports such as WIOA, MFIP, SNAP.
• Familiarity with grants, funding sources and quality programs and services.
• Knowledge of plan development, goal writing, placement and case management techniques.
• Proficient in Microsoft Office software.
• Ability to meet deadlines and achieve required outcomes.

Responsibilities

• Staff Supervision: Provide direct supervision to assigned staff and engage, motivate, and inspire them to achieve desired results.
• Program Quality Assurance: Ensure quality of services and assist the Manager for overall excellence of the program area.
• Team Development: Help build a cohesive program team with direction and support to achieve results.

Skills

Communication

Organization

Problem-solving

Grants knowledge

MS Office

Education

Associate or Bachelor's degree in related field

Tools

Microsoft Office

Job description

Position Summary:

The Workforce Development Supervisor (WDS) provides team development, supervision to program staff, and may also provide direct services to program participants. The WDS is responsible for assigning work, monitoring the day-to-day activities of staff, and ensuring the delivery of excellent services with the goal of achieving optimum outcomes for each participant. The WDS resolves problems and issues and ensures that positive working relationships with internal and external partners are maintained.

Day in the life:

In a typical day, a Workforce Development Supervisor can expect to...

• Staff Supervision: Provide direct supervision to assigned staff and engage, motivate, and inspire them to achieve desired results.
• Program Quality Assurance: Responsible for quality of services provided by assigned staff and is also accountable for assisting the Manager for the overall excellence and success of the assigned program area.
• Team Development: Assist manager to build a cohesive, focused program team by providing consistent direction, support and encouragement to achieve desired program results.

Job Pay & Perks:

• Pay range: $71,033 - $86,818 per year
• This is a scheduled-hybrid role whose essential functions require work to be conducted at a physical location, which may include a GESMN or partner facility, at least two (2) days per week. The remaining days can be worked from the employee's home office or a designated community setting as directed by the manager.
• Goodwill-Easter Seals Minnesota (GESMN) prioritizes work-life balance. We offer competitive pay, flexible hours, generous paid time off (PTO) program, competitive medical, dental and vision plans, employer‑paid life insurance, 401(k) plan with employer match, and an employee discount!

About You:

Required Knowledge & Skills:

• Strong verbal and written communication skills.
• Efficient organizational and prioritization skills.
• Effective problem-solving and decision‑making skills.
• Knowledge of social service systems and supports such as, but not limited to: WIOA, school systems, VRS, MFIP, MA, SNAP, Housing Supports, etc.
• Familiarity with grants, funding sources and quality programs and services for person with barriers to employment.
• Knowledge of plan development, goal writing, placement and case management techniques.
• Proficient in Microsoft Office software.
• Ability to meet deadlines and achieve required outcomes.
• Knowledge of effective service intervention strategies and techniques in program area.
• This role requires a motor vehicle record (MVR) check(no major violations, not more than two (2) minor violations, and not more than one (1) accident in the past three years), and the ability to meet GESMN's authorized driver requirements, including:
  • Must have a valid driver's license
  • Must have proof of auto insurance with a minimum of $300,000 combined limit for bodily injury and property damage coverage.
  • Must be 21 years of age or older.

Prior Experience & Education:

• 2-4 years of relevant experience required.
• Associate degree or Bachelor's degree in a related field preferred.

About Us:

Goodwill-Easter Seals Minnesota is a 501(c)3 nonprofit that has been creating career possibilities together with partners since 1919. Many people know Goodwill stores, but don't know store proceeds support nearly 20 programs for job seekers to access resources and find careers that lead to advancement. Read more about us here.

Star Tribune Top Workplace 6 years running.

Goodwill-Easter Seals Minnesota (GESMN) is an Equal Opportunity Employer. GESMN will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other categories protected by law.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.