Workforce Development Program Lead

Goodwill North Central Texas; Fort Worth (TX); On-site; USD 60,000 - 78,000; Full time

Benefits offered by this job

Life insurance

Paid time off

Health insurance

Dental

Vision

Short-term disability

Long-term disability

401(k)

Job summary

Goodwill North Central Texas is seeking a Workforce Development Program Supervisor to lead and oversee Rehab Services programs in Fort Worth. The role focuses on compliance, staff supervision, and results across training, recruitment, and placement activities.

Responsibilities include reporting outcomes, managing budgets and grants, and fostering partnerships with community stakeholders to improve program impact and participant success.

Qualifications

• Bachelor’s degree in business administration, Marketing, or related field required.
• Master’s degree or in process, a plus.
• Prior supervisory experience in the workforce development industry highly preferred.
• Experience working with people with disabilities or who are disadvantaged.
• Experience in job development, recruitment, financial aid and job placement services for individuals facing multiple employment barriers.
• Self-starter with excellent communication skills and the ability to work effectively with other team members.
• Proficient in standard computer operation systems (Microsoft Office) and relevant software to perform the requirements of the position.
• Bilingual proficiency is a plus.

Responsibilities

• Program Oversight & Compliance: Provide day-to-day leadership and oversight of assigned programs, ensuring alignment with goals and regulatory requirements.
• Develop and implement systems supporting program effectiveness, including audits, student engagement, and reporting.
• Maintain active program advisory committees and meet quarterly to review instruction, curriculum, and equipment.
• Meet goals and performance metrics as outlined in SMART goals plan.
• Attend WFD training and meetings; complete HR LMS training as assigned.
• Staff Supervision & Development: supervise, coach, and support staff performance with regular check-ins and reviews.
• Monitor enrollment and placement goals; address performance concerns promptly.
• Provide leadership coverage during absences and support staff training.
• Performance Management & Reporting: Monitor enrollment, student outcomes, grant deliverables; submit timely reports.
• Continuously evaluate program needs and recommend improvements.
• Community Engagement & Partnerships: Cultivate relationships with community agencies, employers, and partners; participate in events and outreach.
• Administrative & General Duties: Maintain confidentiality; attend meetings; complete duties on time.

Skills

Supervisory experience

Workforce development

People with disabilities

Job development

Recruitment

Financial aid

Job placement services

Communication skills

Microsoft Office

Education

Bachelor's degree

Master's degree

Tools

Microsoft Office

Job description

Goodwill North Central Texas is seeking a Workforce Development Program Supervisor to lead and oversee Rehab Services programs in Fort Worth. The role focuses on compliance, staff supervision, and results across training, recruitment, and placement activities.

Responsibilities include reporting outcomes, managing budgets and grants, and fostering partnerships with community stakeholders to improve program impact and participant success.