Workforce Development Coordinator

opportunitiesforabettertomorrowinc; New York (NY); On-site; USD 50,000 - 55,000; Full time

Job summary

The HRA PINCC Program in New York City seeks a Program Associate to coordinate intake, enrollment, participant communication, attendance monitoring, and data quality. You will support training logistics, partner coordination, and follow-up activities to help participants gain credentials and transition to employment.

Reporting to the Program Manager, you will assist with day-to-day operations, contract compliance, and continuous program improvement while serving a diverse group of participants,

Qualifications

• Associate degree or higher required; high school diploma with 3+ years relevant experience may be considered.
• Proficiency in Microsoft Office Suite, Google Suite, Excel, and database systems.
• Excellent verbal and written communication skills; ability to support diverse participants.

Responsibilities

• Coordinate intake, enrollment, and referrals to meet contract goals.
• Schedule and track intake appointments, trainings, and follow-up activities.
• Enter and maintain accurate participant data and reports in required systems.
• Monitor attendance and progress; identify trends and follow-up needs.
• Coordinate communication among participants, staff, partners, and program stakeholders.
• Assist with training logistics and job placement activities.
• Maintain organized files and support quality assurance and audit readiness.
• Support day-to-day program operations and continuous improvement.

Skills

Organizational and time-management

Strong communication

Data entry and data quality

Bilingual English/Spanish

Education

Associate degree required

High school diploma or equivalent with 3+ years experience

Tools

Microsoft Office Suite

Google Suite

Excel

Database systems

Job description

The HRA PINCC Program in New York City seeks a Program Associate to coordinate intake, enrollment, participant communication, attendance monitoring, and data quality. You will support training logistics, partner coordination, and follow-up activities to help participants gain credentials and transition to employment.

Reporting to the Program Manager, you will assist with day-to-day operations, contract compliance, and continuous program improvement while serving a diverse group of participants,