Workforce Development Coordinator

BETHANY HOUSE SERVICES INC; Cincinnati (OH); On-site; USD 56,512,000 - 84,816,000; Full time

Job summary

Bethany House Services, Inc. in Cincinnati, OH, is seeking an Education & Workforce Development Coordinator for its Family Shelter & Housing Program.

You will design and deliver learning programs for adults and teens living in a family shelter and for families moving into permanent housing. This role emphasizes trauma-informed approaches, practical skills, and community connections to help residents gain stability, employment readiness, and tenancy success.

Qualifications

• Bachelor’s degree in Social Work, Human Services, Education, or related field.
• 2+ years of experience with homeless populations or in residential settings.
• Experience designing and facilitating educational programming for adults and/or youth.
• Understanding of trauma-informed care and the barriers families face (housing discrimination, employment hurdles, system navigation).
• Strong group facilitation and communication with diverse individuals.
• Proficiency with Microsoft Office and database management.
• Valid driver’s license and reliable transportation.

Responsibilities

• Develop and implement learning tracks for adults and teens tailored to needs.
• Create trauma-informed curricula on personal care, budgeting, job search, and tenancy.
• Lead weekly life skills classes for shelter residents and housing participants.
• Facilitate teen sessions on academic success, career exploration, relationships, and planning.
• Conduct life skills assessments and build individualized plans.
• Coordinate with case managers to align programs with housing plans.
• Provide follow-up support as families transition to housing; track progress.
• Build partnerships with employers, training programs, and schools.
• Coordinate guest speakers, field trips, and resource connections (GED, job training, mental health services).
• Maintain records and report program effectiveness.

Skills

Facilitation

Communication

Trauma-informed care

Microsoft Office

Database management

Driver's license

Education

Bachelor's degree in Social Work, Human Services, Education, or related field

Master’s degree

Tools

Microsoft Office Suite

Database management systems

Job description

Education & Workforce Development Coordinator (Family Shelter & Housing Program)

Some people just need a place to sleep. Others need a path—one step at a time—back to safety, stability, and independence.

As our Education & Workforce Development Coordinator, you’ll design and deliver empowering learning programs for adults and teenagers living in a family residential shelter and for families transitioning into permanent housing. You’ll help residents build the practical skills, confidence, and community connections they need to secure lasting stability—through a trauma-informed, age-appropriate approach that meets people where they are.

If you’re passionate about education as a tool for resilience, and you thrive in environments where relationships matter as much as outcomes, we want to hear from you.

What You’ll Do

• Develop and implement learning tracks for adults and teens, tailored to age-specific needs and developmental stages.
• Create trauma-informed personal development curricula covering:
  • Personal care, household management, communication, and community navigation
  • Financial literacy and budgeting
  • Employment readiness and job search strategies
  • Housing readiness, apartment hunting, and maintaining tenancy
  • Parenting skills and self-advocacy
• Lead weekly life skills classes for shelter residents and participants in our housing program.
• Facilitate teen-focused sessions that support academic success, career exploration, healthy relationships, and future planning.
• Conduct initial and ongoing life skills assessments, then build individualized plans based on goals and needs.
• Work closely with case managers to align your programming with each family’s housing and service plan.
• Provide follow-up support as families transition to permanent housing—monitor progress, adjust programming, and maintain documentation.
• Build and strengthen community partnerships with employers, training programs, and educational institutions.
• Coordinate guest speakers, field trips, workshops, and resource connections (GED, job training, mental health services, and more).
• Maintain accurate records and help track program effectiveness through reports and documentation.

Who You Are

• A Bachelor’s degree in Social Work, Human Services, Education, or a related field (required)
• 2+ years of experience working with homeless populations or in residential settings
• Experience designing and facilitating educational programming for adults and/or youth
• A solid understanding of trauma-informed care and the barriers families face (housing discrimination, employment hurdles, system navigation)
• Strong group facilitation and communication skills, with the ability to connect with diverse individuals—including those facing mental health challenges, disabilities, or other barriers
• Comfort with Microsoft Office and database management
• A valid driver’s license and reliable transportation

Bonus points if you have

• A Master’s degree
• Experience with family homelessness or emergency shelter programs
• Background in adult education or youth development
• Certifications related to life skills, financial counseling, or job readiness
• Experience building community-based programming and resources

The Impact

• Stronger housing readiness and long-term stability
• Increased employment preparedness and self-advocacy
• Improved family confidence, goal-setting, and daily-life independence
• Better alignment between education programming and housing case plans

Working Conditions

• Primarily based in the family shelter facility, with outreach and programming in community settings
• Some evening hours required
• Fast-paced environment with real-world challenges, including family crises and mental health situations
• Close collaboration with shelter staff, case managers, housing specialists, and community partners

Job Details

• Job Location: Reading Road - Cincinnati, OH 45237
• Position Type: Full Time
• Education Level: 4 Year Degree
• Salary Range: $19.73 - $29.60 Hourly