Workforce Development Coordinator

Bethany House Services; Cincinnati (OH); On-site; USD 27,000 - 41,000; Full time

Job summary

Bethany House Services seeks an Education & Workforce Development Coordinator to design and deliver learning programs for adults and teens in a family shelter and housing transition setting.

The role emphasizes trauma-informed care, hands-on life skills, and collaboration with case managers to align education with housing plans and outcomes.

Qualifications

• Bachelor's degree in Social Work, Human Services, Education, or a related field.
• 2+ years of experience working with homeless populations or in residential settings.
• Experience designing and facilitating educational programming for adults and/or youth.
• Trauma-informed care understanding and barriers to housing, employment, and system navigation.

Responsibilities

• Develop and implement learning tracks for adults and teens, tailored to needs.
• Lead weekly life skills classes for shelter residents and housing program participants.
• Facilitate teen-focused sessions for academic success, career exploration, and relationships.
• Conduct initial and ongoing life skills assessments and build individualized plans.
• Collaborate with case managers to align programming with housing plans.
• Provide follow-up support as families transition to permanent housing and monitor progress.

Skills

Facilitation

Communication

Microsoft Office

Database management

Driver's license

Education

Bachelor's degree in Social Work/Human Services/Education

Master's degree (bonus)

Tools

Microsoft Office

Database management

Job description

Education & Workforce Development Coordinator (Family Shelter & Housing Program)

Some people just need a place to sleep. Others need a path—one step at a time—back to safety, stability, and independence.

As our Education & Workforce Development Coordinator, you’ll design and deliver empowering learning programs for adults and teenagers living in a family residential shelter and for families transitioning into permanent housing. You’ll help residents build the practical skills, confidence, and community connections they need to secure lasting stability—through a trauma-informed, age-appropriate approach that meets people where they are.

If you’re passionate about education as a tool for resilience, and you thrive in environments where relationships matter as much as outcomes, we want to hear from you.

What You’ll Do

• Develop and implement learning tracks for adults and teens, tailored to age-specific needs and developmental stages.
• Create trauma-informed personal development curricula covering:
  • Personal care, household management, communication, and community navigation
  • Financial literacy and budgeting
  • Employment readiness and job search strategies
  • Housing readiness, apartment hunting, and maintaining tenancy
  • Parenting skills and self-advocacy
• Lead weekly life skills classes for shelter residents and participants in our housing program.
• Facilitate teen-focused sessions that support academic success, career exploration, healthy relationships, and future planning.
• Conduct initial and ongoing life skills assessments, then build individualized plans based on goals and needs.
• Work closely with case managers to align your programming with each family’s housing and service plan.
• Provide follow-up support as families transition to permanent housing—monitor progress, adjust programming, and maintain documentation.
• Build and strengthen community partnerships with employers, training programs, and educational institutions.
• Coordinate guest speakers, field trips, workshops, and resource connections (GED, job training, mental health services, and more).
• Maintain accurate records and help track program effectiveness through reports and documentation.

Who You Are

• A Bachelor’s degree in Social Work, Human Services, Education, or a related field (required)
• 2+ years of experience working with homeless populations or in residential settings
• Experience designing and facilitating educational programming for adults and/or youth
• A solid understanding of trauma-informed care and the barriers families face (housing discrimination, employment hurdles, system navigation)
• Strong group facilitation and communication skills, with the ability to connect with diverse individuals—including those facing mental health challenges, disabilities, or other barriers
• Comfort with Microsoft Office and database management
• A valid driver’s license and reliable transportation

Bonus points if you have

• A Master’s degree
• Experience with family homelessness or emergency shelter programs
• Background in adult education or youth development
• Certifications related to life skills, financial counseling, or job readiness
• Experience building community-based programming and resources

The Impact

• Stronger housing readiness and long-term stability
• Increased employment preparedness and self-advocacy
• Improved family confidence, goal-setting, and daily-life independence
• Better alignment between education programming and housing case plans

Working Conditions

• Primarily based in the family shelter facility, with outreach and programming in community settings
• Some evening hours required
• Fast-paced environment with real-world challenges, including family crises and mental health situations
• Close collaboration with shelter staff, case managers, housing specialists, and community partners

Job Details

• Job Location: Reading Road - Cincinnati, OH 45237
• Position Type: Full Time
• Education Level: 4 Year Degree
• Salary Range: $19.73 - $29.60 Hourly