Housing Case Manager

Valley Youth House; Bethlehem (Northampton County); On-site; USD 60,173,568 - 68,769,792; Full time

Benefits offered by this job

Competitive compensation with PTO

Health, dental, and vision insurance

401(k) with company match

Short/Long-Term Disability

Health Savings / Dependent Care FSA

Wellness programs

Referral program

Tuition reimbursement

Job summary

Valley Youth House in Bethlehem is seeking a FT Housing Case Manager to support youth and families with stable housing through trauma-informed, culturally aware care. You will conduct in‑person case management, document promptly and accurately, and help clients access HUD‑compliant housing opportunities in the community.

Qualifications include a minimum of two years in human services case management, a high school diploma (Bachelor's preferred), and a valid driver's license.

Qualifications

• Two years of case management experience in human services, including lived experience.
• High school diploma required; Bachelor's degree preferred.
• Able to align with positive youth development and trauma-informed approaches in housing programs.
• Organized and capable of managing multiple tasks concurrently.
• Creative, flexible thinker with strong teamwork skills.
• Valid driver's license with vehicle insurance and annual motor vehicle clearance.
• Ability to navigate stairs; familiarity with databases and Google Suite is a plus.
• No prohibited criminal or child abuse offenses on record.

Responsibilities

• Engage youth in developing and implementing Housing Stability plans using trauma-informed, youth-centered frameworks.
• Spend at least 40% of time delivering quality in-person case management.
• Complete documentation accurately in client records honoring regulations and grant requirements.
• Identify and facilitate housing opportunities, helping clients locate HUD‑compliant apartment options.
• Attend external and internal trainings such as PA Mandated Reporter, Trauma Informed Care, DEI, and related topics.

Skills

Windows

Databases

Google Workspace

Education

High school diploma

Bachelor's degree preferred

Job description

Position

FT- Housing Case Manager ($21hr to $24hr)

Location

Bethlehem

The Organization

Valley Youth House empowers and strengthens the lives of children, youth, and families through inclusive programming that builds resilience and fosters growth and independence. VYH works from a Trauma Informed / Healing centered perspective, incorporating positive youth and human development and cultural awareness into all aspects of our agency. We want our clients and staff to feel safe, have choice and voice, collaborate in a trusting environment, and be empowered to make a difference in their own lives and the agency.

Why Should You Apply?

• An extensive orientation program to ensure a smooth onboarding process.
• Competitive compensation package with paid time off (PTO) to promote work‑life balance.
• Comprehensive health, dental, and vision insurance coverage, including prescription benefits.
• Enroll in our 401(k)-retirement plan and enjoy a company match to secure your financial future.
• Short‑ and Long‑Term Disability coverage for peace of mind.
• Take advantage of our pre‑tax spending accounts (Health Care and Dependent Care FSA).
• Health and wellness programs to support your overall well‑being.
• Referral program where you can earn rewards for bringing talented individuals to our team.
• Tuition reimbursement program to fuel your professional growth.

Essential Functions

• Successfully engage youth in developing and implementing their Housing Stability plan using positive youth/human development, trauma‑informed and culturally appropriate frameworks.
• A minimum of 40% of the working hours will be spent providing quality in‑person case management services.
• Ensure timely completion of documentation in client records in compliance with program, county, state and federal regulations and private grant requirements as applicable.
• Generate housing opportunities for clients as required, assist in locating apartment choices that meet program and funding standards established by HUD, and assist clients to transition into apartments.
• To attend and complete both external and internal agency trainings and workshops as required by the agency and funders (i.e. PA Mandated Reporter, Trauma Informed Care, Positive Youth and Human Development, Diversity, Equity and Inclusion, Domestic Violence, Mainstream Benefits, Fair Housing, Landlord Engagement and Housing Search).

Minimum Qualifications

• Minimum of two years experience working in case management in the human services field including lived experience.
• High school diploma required. Bachelor’s degree preferred.
• A mature individual with the ability to identify with and adapt to the goals and philosophies of positive youth/human development in the Housing and Emergency Services programs.
• This individual will be organized and highly adept at managing multiple tasks and assignments.
• Successful team members are creative thinkers and flexible in their approaches to people and projects.
• Must have and maintain valid driver’s license including vehicle insurance and inspection on any vehicle used for daily work and transportation of clients. Must receive a passing score on annual motor vehicle clearance.
• Ability to navigate stairs is highly preferred (as some locations are not always handicap accessible).
• Proficient in computer knowledge and skills (i.e Microsoft Windows software); familiarity with the operations of external databases and Google Suite is desired.
• Never have been convicted of any prohibited criminal or child abuse offense.

Physical Requirements

• Sedentary work that primarily involves sitting/standing. Occasionally.
• Light work that includes moving objects up to 20 pounds. Occasionally.
• Medium work that includes moving objects up to 50 pounds. Never.