WORKFORCE CONSULTANT - Mobile Unit

IdahoPTV; Pocatello (ID); On-site; USD 38,000 - 50,000; Full time

Job summary

Idaho Department of Labor is seeking a full-time Workforce Consultant to deliver in-person mobile services across Blackfoot, Soda Springs and American Falls, traveling weekly to connect residents with IDOL programs and services. The role focuses on employment and training opportunities, career pathways and business engagement to help diverse customers access support.

The position requires background checks, valid work authorization, and the ability to lift up to 15 pounds.

Qualifications

• Experience conducting interviews and documenting information.
• Experience assisting emotional, difficult or confrontational people.
• Experience determining and explaining eligibility for programs and services.
• Experience preparing professional written communication.
• Experience using computer applications, including Microsoft Office Suite.

Responsibilities

• Drafts and reviews quality job listings.
• Contacts employers to develop job and training opportunities.
• Prepares and conducts job search and interview sessions for candidates.
• Uses internal and external systems to assist customers.
• Contacts employers to identify job openings and secure placements.
• Seeks out, screens and interviews candidates to fill positions.
• Collaborates with local office staff to develop recruiting plans.
• Uses internal systems, social media to place qualified jobseekers.

Skills

Interviewing

Interpersonal skills

Eligibility determination

Professional writing

Microsoft Office

Job description

USA:ID:Pocatello | Career Exploration | Full Time

21.25 - 21.25 USD per hour

Posted 11 days ago | Apply before September 1, 2026

Description

State of Idaho Career Opportunity

Applications will be accepted through 11:59 PM MST on the posting end date.

The Idaho Department of Labor supports individuals through career transitions, determines benefit eligibility, connects employers with workers and oversees tax and labor law compliance.

The Idaho Department of Labor has an exciting opportunity for a full-time Workforce Consultant. This position will provide in-person mobile services at community locations in Blackfoot, Soda Springs and American Falls by traveling to the locations on a regular, weekly basis to provide access to IDOL programs and services to customers in these and surrounding communities. Workforce Consultants use collaborative partnerships to provide employment or training opportunities for individuals through access to education, career pathways and engagement with the business community.

Some positions may be required to lift 15 pounds.

This position is not eligible for tele-work

For questions regarding this position, please contact MaryAnne Siciliano ([e-mail]).

Successful completion of a background check is required as a condition of employment.

Applicants must be authorized to work for any employer in the United States. The Idaho Department of Labor is unable to sponsor or assume sponsorship of an employment visa.

The Workforce Consultant works with individuals to access opportunities for employment, and works effectively with individuals and families under stress, difficult circumstances and from diverse backgrounds. This position provides various services in employment and training programs, including employer and job‑seeker services such as recruiting, placement, retention and case management, as listed below.

Employment Services:

• Drafts and reviews quality job listings.
• Contacts employers to develop job and training opportunities.
• Prepares and conducts job search and interview sessions for candidates.
• Uses internal and external systems to assist customers.
• Contacts employers to identify job openings and secure placements.
• Seeks out, screens and interviews candidates to fill a particular position.
• Collaborates with other local office staff to develop recruiting plans to fill high demand and high pay positions.
• Uses internal systems, social media and other means to find and place qualified jobseekers to meet employer demands.

Workforce Innovation and Opportunity Act Case Management:

• Coordinates program referrals, assessments and participant selections.
• Utilizes the case management process to determine and provide the appropriate level of service required for customers through initial assessment, on-going assessment, planning, intervention and follow‑up.
• Provides coaching on career opportunities and pathways.
• Negotiates and manages on‑the‑job training, classroom training and work experience contracts.
• Monitors progress of contract to assure conformity with agreement on the part of each partner.
• Monitors participant enrollments, placements, obligations, expenditures and retention to ensure compliance with allocation restraints and performance goals.

MINIMUM QUALIFICATIONS:

You must possess all the minimum and specialty minimum qualifications below to pass the exam for this position. Please make sure your resume or work history supports your meeting the minimum and specialty qualifications for this position. Failure to do this may disqualify you from being considered for this position.It is highly recommended to attach a one-page cover letter to your application to demonstrate how you meet the requirements below.

Minimum Qualifications:

• Experience conducting interviews and documenting information .Typically requires one year of experience OR six months of work experience conducting interviews and documenting information AND six credit hours of college coursework in which effective use of communications sills was clearly emphasized.
• Experience assisting emotional, difficult or confrontational people and individuals from varying socio/economic/cultural backgrounds. Typically requires one year of work experience assisting emotional, difficult or confrontational people.
• Experience determining and explaining eligibility or qualifications for programs and services. Typically requires at least six months of work experience determining eligibility or qualifications for programs and services.
• Experience preparing professional written communication. Typically requires six months of work experience preparing professional written communication, including the creation of letters and other correspondence OR six credit hours college coursework in related field.
• Experience using computer applications. Typically requires six months of experience using computer applications, including experience using Microsoft Office Suite.

The State of Idaho offers a robust total compensation and benefits package, including but not limited to:

• One of the top 5 retirement systems in the Nation (PERSI ) that offers a defined lifetime benefit at retirement
• 2 voluntary supplemental retirement plans including both pre‑tax and Roth options
• Paid sick and vacation that begins accruing on your first day of employment; can be used immediately after accruing (no waiting time)
• Life insurance for self, spouse, and children

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact [phone] (TTY/TTD: 711), or email [e-mail].

Preference may be given to veterans who qualify under state and federal laws and regulations.