Workforce Analytics & Staffing Coordinator

Sheppard Pratt; Towson (MD); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Comprehensive medical, dental and vis

403b retirement match

Generous paid-time-off

Job summary

Sheppard Pratt is hiring for a Staffing Coordinator/Workforce Analyst position at our Towson Campus. The role supports staff planning, intraday scheduling, and timekeeping to adapt to real-time patient traffic and staffing changes.

You will help unit managers create efficient schedules, account for holidays and events, and produce robust reports on census, acuity, and workforce performance. You may escalate urgent actions to meet Joint Commission and state standards as needed.

Qualifications

• High school diploma and1-2 years administrative and/or clinical work experience in a clinical setting, including at least one year of staffing experience.
• Preferred minimum of 1 year of experience in one of the following roles: Staffing coordinator, Timekeeper or Workforce Analyst.
• Proficient with Microsoft Office. (Excel, Word, PPT)
• Ability to work independently
• Ability to manage a high call volume.
• Ability to work in a fast-paced environment.

Responsibilities

• Incorporate staff planning, intraday schedule management and timekeeping, to make staffing adjustments in response to changes in staffing needs, based upon insights gleaned from monitoring real-time, multi-unit patient traffic and staffing.
• Provide insights to unit managers to assist with the creation of efficient schedules, adjusting for holidays, leave, training sessions, and special events.
• Facilitate policy and process alignment, leveraging existing technology or providing recommendations for additional tools.
• Create robust reporting and provide analysis on trends, including census/acuity patterns and staff allocation and performance, to provide business insights to leadership and will identify opportunities to optimize the workforce (e.g. changes to scheduling, hiring needs, risk mitigation).
• Responsible for escalating urgent action as needed to ensure Joint Commission and state standards are met.

Skills

Independence

High call volume handling

Fast-paced environment

Tools

Microsoft Office

Job description

Sheppard Pratt is hiring for a Staffing Coordinator/Workforce Analyst position at our Towson Campus. The role supports staff planning, intraday scheduling, and timekeeping to adapt to real-time patient traffic and staffing changes.

You will help unit managers create efficient schedules, account for holidays and events, and produce robust reports on census, acuity, and workforce performance. You may escalate urgent actions to meet Joint Commission and state standards as needed.