Workforce Administration Lead

Entrega; Troy (MI); On-site; USD 75,000 - 110,000; Full time

Job summary

Entrega is a growing technology professional services firm based in Michigan, seeking a highly organized Workforce Administration Lead to build and improve the administrative practices supporting employees from onboarding through the employment lifecycle.

The role acts as a senior individual contributor, bridging recruiting and employment, ensuring timely transitions, accurate records, and efficient onboarding while coordinating with Talent Acquisition, HR Operations, and cross‑functional teams

Responsibilities

• Coordinate the recruiting‑to‑employment transition and act as the primary Workforce Performance & Operations interface.
• Establish and maintain clear handoff requirements, workflows, responsibilities, checkpoints, and completion criteria for transitions.
• Coordinate offer and employment documentation following approved hiring decisions and compensation requirements.
• Coordinate background checks, employment verifications, and other required pre‑employment activities.
• Collect and coordinate information required to establish new employees within applicable workforce systems and processes.
• Coordinate with employees, managers, Technology, Finance, Resource Operations, and other stakeholders to support employee readiness.
• Maintain visibility into each incoming employee's transition status, outstanding items, and completion.

Job description

WHY JOIN ENTREGA

Entrega is a growing technology professional services firm headquartered in Michigan, delivering enterprise technology, digital, and business solutions to global clients. We help leading organizations solve complex business challenges through the successful execution of business‑critical technology initiatives, supported by our ongoing investment in our people, processes, and technology.

At Entrega, we believe exceptional client outcomes begin with exceptional employees. We provide an environment where professionals are trusted with meaningful responsibility, supported by experienced leadership, and empowered to make a measurable impact.

You’ll work alongside a talented team serving Fortune 500 clients, contribute to high‑visibility initiatives, and have opportunities to influence how our company continues to grow. As we expand, employees who consistently deliver results have opportunities to broaden their responsibilities, advance their careers, and help shape the future of the organization.

If you’re looking for an opportunity to make a meaningful impact, learn and grow professionally, and help shape the future of a growing professional services firm, we encourage you to explore a career with Entrega.

POSITION DETAILS

The following information provides an overview of the work arrangement and key logistical aspects of the role. Specific details may vary based on business needs and the requirements of the position.

Work Location: Onsite - Troy, Michigan

Employment Type: Full-Time

Travel: Occasional local travel, as needed

POSITION SUMMARY

Entrega is seeking a highly organized, process‑oriented Workforce Administration Lead to help build, operate, and continuously improve the administrative practices and services that support employees throughout the employment lifecycle.

The Workforce Administration Lead is a senior individual contributor responsible for helping ensure workforce administration processes operate accurately, consistently, efficiently, and on time. The role serves as a critical operational bridge between recruiting and employment, helping ensure that individuals selected for hire successfully transition from candidates into fully prepared Entrega employees.

Working closely with Talent Acquisition, Resource Operations, HR Operations, managers, and other internal stakeholders, the Workforce Administration Lead will coordinate the transition from accepted hire through pre‑employment requirements, employment setup, onboarding, and workforce readiness. The role is responsible for creating visibility across this transition, ensuring required activities and handoffs occur, identifying gaps or delays, and driving outstanding requirements through completion.

Beyond the recruiting‑to‑employment transition, the Workforce Administration Lead helps operate the administrative infrastructure supporting employees throughout their time with Entrega, including onboarding, employee changes, workforce records and systems, benefits administration coordination, employee services, and offboarding.

This role goes beyond processing transactions. The Workforce Administration Lead is expected to understand how workforce processes should operate end to end, identify gaps and breakdowns, improve processes, establish appropriate controls and visibility, coordinate work across organizational boundaries, and ensure important activities are driven through completion.

This is an opportunity to help build the workforce administration infrastructure of a growing professional services firm. The successful candidate will combine strong operational discipline, attention to detail, service orientation, process thinking, and personal accountability with the ability to improve how work gets done.

RESPONSIBILITIES

This description reflects the primary accountabilities of the role and is not intended to be an exhaustive list of all responsibilities. Role scope may evolve in alignment with business needs.

Recruiting‑to‑Employment Transition

• Serve as the primary Workforce Performance & Operations interface supporting the transition from recruiting into employment.
• Coordinate the operational handoff of individuals selected for hire from Talent Acquisition into workforce administration.
• Establish and maintain clear handoff requirements, workflows, responsibilities, checkpoints, and completion criteria for the recruiting‑to‑employment transition.
• Coordinate offer and employment documentation following approved hiring decisions and compensation requirements.
• Coordinate background checks, employment verifications, and other required pre‑employment activities.
• Collect and coordinate information required to establish new employees within applicable workforce systems and processes.
• Coordinate with employees, managers, Technology, Finance, Resource Operations, and other stakeholders to support employee readiness.
• Maintain visibility into each incoming employee's transition status, outstanding