Workforce Admin Specialist – Payroll & Data Insights

American Airlines; Philadelphia (Philadelphia County); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Travel perks

Health benefits

Wellness programs

401(k)

Additional benefits

Job summary

American Airlines is seeking an administrative professional at the Philadelphia airport to support the Workforce Administration Team within Technical Operations. The role focuses on payroll-related tasks, reporting, and onboarding while collaborating with leadership and internal customers.

The position requires a high school diploma, 1 year of admin experience, and proficiency in MS Office; familiarity with unionized environments is a plus.

Qualifications

• High School diploma or GED equivalent.
• At least 1 year of prior administrative experience.
• Intermediate experience with Microsoft Office software including Word, Excel, PowerPoint etc.

Responsibilities

• Audit, analyze and prepare department reports including weekly headcount and monthly projections.
• Understand payroll concepts and Workbrain time coding and shift schedules.
• Process overtime, field trips, shift swaps and holiday equalization per collective bargaining rules.
• Handle vacation changes per leadership directions and Workbrain system.
• Provide excellent service to internal customers via phone, email, and walk-ins.
• Liaise with airport personnel, local leadership and team members; onboard new admins.

Skills

Attention to detail

Time management

Teamwork

Communication skills

Education

High School diploma or GED

Associates degree

Tools

Workbrain

MS Office

Job description

American Airlines is seeking an administrative professional at the Philadelphia airport to support the Workforce Administration Team within Technical Operations. The role focuses on payroll-related tasks, reporting, and onboarding while collaborating with leadership and internal customers.

The position requires a high school diploma, 1 year of admin experience, and proficiency in MS Office; familiarity with unionized environments is a plus.