Workflow Architect: Tech & Automation Analyst

Hireright,-LL; Nashville (TN); On-site; USD 65,000 - 100,000; Full time

Job summary

HireRight in Nashville is seeking a detail-oriented Business Analyst to document, analyze, and improve workflows across the organization. You will work closely with product managers, software engineers, operations teams, SMEs, and leadership to capture how systems and processes function today and translate that knowledge into clear documentation, workflows, requirements, and process maps.

The ideal candidate is highly organized, technically curious, and capable of understanding complex systems

Qualifications

• 2+ years of experience as a Business Analyst or similar role.
• Experience documenting workflows and business processes.
• Excellent written communication and organizational skills.
• Experience working in an agile environment.
• Experience creating process maps, requirements documentation, workflow diagrams, and user stories or operational documentation.

Responsibilities

• Document technical and operational workflows across multiple departments for software design and automation.
• Interview SMEs, operations staff, and engineering teams to gather requirements and details.
• Create process maps, SOPs, swim lane diagrams, decision trees, and workflow documentation.
• Analyze existing workflows to identify inefficiencies, gaps, bottlenecks, and automation opportunities.
• Translate business processes into clear functional requirements for software and AI systems.
• Organize and maintain centralized documentation repositories.
• Ensure documentation remains accurate as systems evolve and support backlog refinement.

Skills

Experience documenting workflows

Agile environment

Written communication

Interviews with SMEs

Job description

HireRight in Nashville is seeking a detail-oriented Business Analyst to document, analyze, and improve workflows across the organization. You will work closely with product managers, software engineers, operations teams, SMEs, and leadership to capture how systems and processes function today and translate that knowledge into clear documentation, workflows, requirements, and process maps.

The ideal candidate is highly organized, technically curious, and capable of understanding complex systems