Business Process Analyst

GSquared Group; Atlanta (GA); On-site; USD 70,000 - 90,000; Full time

Job summary

GSquared Group is seeking a Business Process Analyst to analyze, document, and improve processes across the organization in Atlanta, GA. The role requires strong communication to translate business needs into clear requirements for technology teams and project leadership.

You will collaborate with stakeholders, technology teams, and project leadership to map current-state processes, identify inefficiencies, and implement effective solutions.

Qualifications

• 5+ years of experience in business analysis or process analysis.
• Experience documenting current-state and future-state processes.
• Strong written and verbal communication skills.
• Ability to translate business needs into clear requirements for tech teams.
• Experience facilitating workshops with stakeholders.
• Experience supporting testing and implementation activities.

Responsibilities

• Analyze existing business processes to identify inefficiencies and opportunities.
• Facilitate stakeholder meetings to gather requirements.
• Document current and future state processes with process maps and docs.
• Translate business needs into actionable requirements for tech teams.
• Identify risks, bottlenecks, and opportunities for automation.
• Collaborate with stakeholders to implement process improvements.
• Support testing activities and user acceptance testing (UAT).
• Maintain up-to-date process documentation and communicate changes.

Skills

Business process analysis

Requirements gathering

Process documentation

Stakeholder communication

Analytical thinking

Requirements translation

Tools

Visio

Lucidchart

Jira

Confluence

Microsoft Office

Job description

We are seeking a Business Process Analyst to analyze, document, and improve business processes across the organization. This role will work closely with business stakeholders, technology teams, and project leadership to understand current-state processes, identify opportunities for improvement, and help implement effective solutions.

The ideal candidate is a strong communicator who can translate business needs into clear requirements and process documentation while effectively partnering with both technical and non-technical teams.

Key Responsibilities

• Analyze existing business processes, workflows, and procedures to identify inefficiencies, gaps, and opportunities for improvement.
• Facilitate meetings and workshops with business stakeholders to gather requirements and understand business needs.
• Document current-state and future-state processes using process maps, workflows, business requirements, and other supporting documentation.
• Translate business needs into clear, actionable requirements for technology and project teams.
• Identify process dependencies, risks, bottlenecks, and opportunities for automation or optimization.
• Collaborate with stakeholders to develop and implement process improvements.
• Support requirements gathering, process design, testing, and implementation activities.
• Partner with project managers, product owners, developers, and other technical teams to ensure solutions align with business objectives.
• Analyze the impact of proposed process changes and help develop recommendations.
• Assist with user acceptance testing (UAT), including test scenarios, validation, and issue tracking.
• Maintain process documentation and ensure changes are accurately reflected in business procedures.
• Communicate project status, process changes, risks, and recommendations to business and technology stakeholders.
• Support change management and adoption efforts related to new processes, systems, and workflows.

Required Qualifications

• 3+ years of experience as a Business Analyst, Business Process Analyst, Process Analyst, or similar role.
• Strong experience with business process analysis, workflow documentation, and requirements gathering.
• Experience documenting current-state and future-state processes.
• Strong analytical, problem-solving, and critical-thinking skills.
• Excellent written and verbal communication skills.
• Ability to work effectively with both business and technical stakeholders.
• Experience creating business requirements, process flows, use cases, and functional documentation.
• Experience supporting testing and implementation activities.
• Strong proficiency with Microsoft Office, including Word, Excel, and PowerPoint.

Preferred Qualifications

• Experience with process modeling tools such as Visio, Lucidchart, or similar.
• Experience with workflow automation or process improvement initiatives.
• Familiarity with Agile and/or Waterfall project methodologies.
• Experience with Jira, Confluence, or similar project management/documentation tools.
• Experience working on technology implementation or transformation projects.
• Business process improvement or Lean/Six Sigma experience is a plus.
• Experience working in large, complex enterprise environments.