Workers Compensation Claims Supervisor - CT

Gallagher; East Hartford (CT); Hybrid; Confidential; Full time

Benefits offered by this job

Medical/dental/vision plans

401(K) and Roth options

Paid parental leave

Flexible work hours

Training programs

Charitable matching gift program

Job summary

Gallagher is seeking a Claims Supervisor in East Hartford, Connecticut. This role involves leading a Workers Compensation claims team, promoting best practices, and managing workloads to enhance service quality.

The ideal candidate will have a minimum of 10 years of relevant claims experience and a high school diploma, with supervisory experience preferred. Competitive salary and benefits are provided, including medical, dental, and educational reimbursement.

Qualifications

• 10 years related claims experience required.
• Must be licensed in all relevant states.
• Experience supervising teams is a plus.

Responsibilities

• Lead a Workers Compensation claims team.
• Guide the team to adhere to best practices.
• Manage workloads and set team goals.
• Utilize Gallagher's technology to improve service quality.
• Communicate with clients, carriers, and brokers.

Skills

Claims supervisory experience

Leadership skills

Communication skills

Knowledge of claims processes

Education

High School Diploma

Bachelor's Degree

Job description

Overview

Role specifics: Claims Background: Workers compensation lost time claims with two years of claims supervisory. Jurisdictions: CT. Licenses: CT. Location: This role is eligible for hybrid schedule.

How you’ll make an impact

• Supervise: Lead and encourage a Workers Compensation claims team handling a variety of caseload sizes and complexities to deliver high-quality and efficient service.
• Promote Best Practices: Guide claims team to handle claims in accordance with GB’s Best Practices.
• Drive Talent: Take charge of adjuster hiring and training, encouraging a culture of performance and continuous improvement.
• Manage Workloads: Define team goals, motivate performance, and effectively manage workloads to ensure optimal efficiency.
• Utilize Technology: Harness the power of Gallagher's technology to enhance your team's efficiency and overall quality of service.
• Client Communication: Communicate with clients, carriers, and brokers in a professional, positive, and proactive manner.
• Prioritize and Develop: Effectively manage multiple competing priorities, identify coaching opportunities, and position team members for successful development.

About You

REQUIRED QUALIFICATIONS

• High School Diploma
• Minimum of 10 years related claims experience
• Appropriately licensed and/or certified in all states in which claims are being handled
• Knowledge of all team member related functions

DESIRED

• Bachelor's Degree
• 5 years of supervisory experience

Compensation and benefits

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours.

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave
• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.