Workers' Compensation Claims Specialist - Client-Focused

Priority Dispatch Corp.; Media (Delaware County); On-site; USD 55,000 - 75,000; Full time

Job summary

ECBM is seeking a Workers' Compensation Claims Consultant in Media, PA 19063 to handle routine claims and support clients and insurers. The role involves processing paperwork, maintaining organized files, and providing clear updates to clients while coordinating with ECBM personnel and claim representatives.

The successful candidate will communicate effectively, manage high volumes of transactions, and work closely with management on special projects as assigned.

Qualifications

• College degree preferred; high school diploma accepted.
• Strong verbal and written communication.
• Detail-oriented with ability to process many transactions.
• 3–5 years of workers' compensation experience.

Responsibilities

• Handle overall claim resolution on non-major claims with insurers and clients.
• Process incoming mail and paperwork promptly and accurately.
• Maintain up-to-date files and organize documentation.
• Engage in client contact, obtain updates, and troubleshoot claims.
• Build and maintain relationships with company claim representatives.

Skills

Communication

Detail orientation

High-volume processing

Client interaction

Education

College degree preferred

High school diploma or equivalency required

Job description

ECBM is seeking a Workers' Compensation Claims Consultant in Media, PA 19063 to handle routine claims and support clients and insurers. The role involves processing paperwork, maintaining organized files, and providing clear updates to clients while coordinating with ECBM personnel and claim representatives.

The successful candidate will communicate effectively, manage high volumes of transactions, and work closely with management on special projects as assigned.