Worker's Comp Paralegal

Crisp Recruit; Wilmington (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Healthcare eligibility

Paid time off (PTO)

Sick leave

Job summary

Houser Injury Law is seeking an experienced Workers' Compensation Paralegal to own and advance the firm’s workers' compensation practice. Based in Wilmington, NC, you will independently manage ~20 files, support the attorney, and leverage Microsoft Office, Adobe Acrobat Pro, and case management software to enhance efficiency and client service.

The role emphasizes autonomy, collaboration with leadership, and potential expansion to full-time with continued growth and client-focused results.

Qualifications

• Several years of dedicated experience in workers' compensation.
• Ability to own and manage the firm’s workers' compensation department.
• Proficient with Microsoft Office, Adobe Acrobat Pro, and case management software.
• Excellent written communication and prompt responsiveness.
• Strong organizational skills and accurate file documentation.

Responsibilities

• Independently oversee the entire caseload of approximately 20 workers' compensation files with minimal supervision.
• Serve as the primary operational partner to the Workers' Compensation Attorney, ensuring files are organized and ready for review.
• Communicate with clients via written tools (email, case management software) to keep them informed and reduce phone traffic.
• Build trust with clients and request feedback and Google reviews from satisfied clients.
• Utilize technology (Microsoft Office, Adobe Acrobat Pro, case management software) for efficient document management and communication.
• Identify and implement next steps independently to maintain momentum on cases.
• Assist with additional case support tasks (medical records requests, lien management) if the role expands to full-time.

Skills

Workers' Compensation experience

Independent worker

Written communication

Organizational skills

Tools

Microsoft Office

Adobe Acrobat Pro

Case management software

Job description

Are you an experienced Workers' Compensation Paralegal ready to take ownership of a key practice area?

Can you bring modernization and efficiency to a dedicated workers' compensation department? Do you thrive in a role that demands both independence and collaboration with legal experts?

Are you passionate about providing exceptional client experiences while utilizing the latest technologies?

Final question: When faced with a challenge, do you get excited or run away?

Houser Injury Law has been a stalwart in North Carolina's legal arena, championing personal injury victims for over three decades. The firm, led by a dedicated team including Jackie Houser, provides honest and straightforward legal counsel, ensuring that every client receives the attention and expertise they deserve. With a commitment to working on a contingency fee basis, clients only pay when they win, reinforcing the firm's dedication to success and client satisfaction.

We specialize in a broad range of personal injury cases, from automobile accidents to wrongful death claims. Our firm has offices in Wilmington and Goldsboro, and we take pride in being accessible to the communities we serve. Our dedicated attorneys and paralegals focus on delivering results while maintaining a supportive and responsive client relationship. The firm's deep community ties and commitment to integrity, transparency, and excellence have made it a trusted name in legal services across the region.

The Workers' Compensation Paralegal position at Houser Injury Law exists to manage and advance the firm's dedicated workers' compensation practice. Following the retirement of the previous paralegal, this role is essential to ensure specialized, focused attention on workers' compensation cases, contributing significantly to the firm's mission to provide expert legal representation and maintain high client service standards. This role supports the firm's legal strategy by independently managing cases, improving departmental organization, and enhancing client satisfaction through innovation and efficiency.

What you’ll do:

• Case Management: Independently oversee the entire caseload of approximately 20 workers' compensation files, ensuring progression toward resolution with minimal supervision.
• Attorney Support: Act as the primary operational partner to the Workers' Compensation Attorney, Cameron Simmons, ensuring files are organized and ready for review.
• Client Communication: Embrace written communication tools like email and case management software to keep clients informed, reducing unnecessary phone calls.
• Relationship Building: Maintain responsiveness and build trust with clients, requesting feedback and Google reviews from satisfied clients.
• Technology Utilization: Embrace and utilize technology such as Microsoft Office, Adobe Acrobat Pro, and case management software for efficient document management and communication.
• Independent Problem Solving: Identify and implement next steps independently, maintaining momentum on cases and anticipating problems before they arise.
• Expanded Case Support: If the role develops into a full-time position, assist with additional case support responsibilities such as medical records requests, lien management, and related administrative support.

What we’re looking for:

• Workers' Compensation Expertise: Several years of dedicated experience in workers' compensation, with the ability to contribute immediately without extensive training.
• Independent Worker: Ability to own and manage the firm's workers' compensation department, proactively managing cases and following through consistently.
• Technological Proficiency: Comfort with Microsoft Office, Adobe Acrobat Pro, and other document management systems; willingness to learn new software quickly.
• Excellent Communication Skills: Demonstrated skills in written communication, prompt responsiveness, and documentation of conversations to keep clients informed.
• Organizational Skills: Strong ability to maintain accurate file documentation, organized case records, and clear communication history to ensure efficient case progress.

Why you should work here:

• Autonomy and Ownership: Opportunity to own and shape the firm's workers' compensation practice, with high levels of independence and decision-making power.
• Leadership Support: Work closely with dedicated leadership and engage in meaningful growth as the department evolves.
• Impactful Work: Provide significant contributions to client satisfaction and firm success through specialized legal practice.
• Collaborative Environment: Work within a close-knit team that values ideas, innovation, and continuous improvement.
• Flexible Structure: The current workers’ compensation caseload is expected to support approximately 20–25 hours per week. The firm is open to considering either part-time or full-time arrangements depending on candidate fit, experience level, and whether additional responsibilities are added over time.
• Full-Time Benefits Eligibility: For full-time employees, benefits may become available after the 90-day introductory period, including healthcare eligibility, PTO, and sick leave.
• Potential Part-Time Perks: For part-time employees, medical benefits are not currently included, though paid holidays may be discussed depending on the final schedule and employment arrangement.
• Location: This role is primarily based in Wilmington, NC, with Goldsboro, NC considered as a secondary location depending on candidate fit and business needs.
• Career Growth: Opportunity to help strengthen, organize, and potentially grow the workers’ compensation department over time.

Join Houser Injury Law as a Workers' Compensation Paralegal and become a pivotal part of our mission to provide unparalleled legal support to our clients. If you are ready to innovate, lead, and make a difference in a dynamic legal landscape, we invite you to apply and start shaping the future of our workers' compensation practice.