Worker-Owned Coffee QC & Cupping Associate

Equal Exchange; Bridgewater, Northern (MA, KY); Hybrid; USD 30,000 - 33,000; Full time

Job summary

Equal Exchange Coffee Quality and Cupping Assistant based in West Bridgewater, MA, is a hands-on role at a coffee-centered organization that imports directly from small farmer co-ops. You will engage in quality work, including tasting, sorting, roasting and brewing, within a small, dynamic team.

This fast-paced role offers independence and teamwork, strong organizational needs, and effective communication through data and discussion to support our specialty coffee mission.

Qualifications

• Ability to communicate well and problem-solve.
• Ability to manage time and responsibilities.
• Ability to work well with others.
• Comfortable with computers and technology, such as Excel, Word, databases and E-Mail.
• Detail oriented.
• Food Service experience helpful.
• Coffee experience preferred.
• Coffee training experience helpful.
• Food Science background helpful.
• Works well alone and with a team.
• Ability to lift 50-75 lbs.

Responsibilities

• Maintain and update systems for monitoring coffee samples.
• Sort green coffee samples and record results.
• Roast coffee samples for testing.
• Monitor roasted coffee.
• Prepare morning cuppings for QC staff and roasters—record and communicate results with the team.
• Participate in coffee cuppings.
• Measure and analyze packaging for EE coffee products—record results.
• Perform QC checks on the production line.
• Calibrate, maintain, and track machine maintenance.
• Production tasks as needed; roasting, packing, paperwork.
• Fill production positions during vacations, sick leave, etc
• Create/maintain tools to communicate best practices for using our espresso.
• Support coworkers in understanding and using these tools.
• Train customer staff, including baristas, on our best practices for creating espresso drinks.
• Occasional travel, including out of state, to train customer staff/baristas at their store/cafe, approximately 6 times per year.
• Other duties as assigned by supervisor
• Participate in staff, team, department, and educational (Exchange Time) meetings.
• Understand our producer partners, trading policies, and the Fair Trade movement.
• Understand and participate effectively in our worker cooperative model.

Skills

Communication

Problem-solving

Time management

Teamwork

Detail-oriented

Physical ability to lift 50-75 lbs

Coffee experience

Coffee training experience

Food Service experience

Works well alone and with a team

Tools

Excel

Word

Databases

E-Mail

Job description

Equal Exchange Coffee Quality and Cupping Assistant based in West Bridgewater, MA, is a hands-on role at a coffee-centered organization that imports directly from small farmer co-ops. You will engage in quality work, including tasting, sorting, roasting and brewing, within a small, dynamic team.

This fast-paced role offers independence and teamwork, strong organizational needs, and effective communication through data and discussion to support our specialty coffee mission.