Roastery Operations Supervisor — Lead Training, Quality & Growth

Equal Exchange; Bridgewater, Northern (MA, KY); Hybrid; USD 60,000 - 64,000; Full time

Benefits offered by this job

Health/dental/vision insurance

Paid vacations

Paid holidays

Sick days

Clothing and footwear allowance

Worker ownership eligibility

Job summary

Equal Exchange in Bridgewater, MA is seeking a Roastery Operations Supervisor to support the daily production of the coffee roastery, lead roasting and packaging operations, and drive process improvements in QC, safety, and equipment maintenance.

You will supervise a small team, maintain GMP/HACCP compliance, and collaborate with maintenance and procurement to source tools and inputs. Strong communication and problem-solving are essential in this role.

Qualifications

• Minimum 2 years of supervision experience.
• 3-5 years’ production experience in coffee or manufacturing.
• Ability to build and lead teams.
• Mechanical/electrical abilities highly desired.
• Ability to solve complex problems.
• Ability to make decisions with limited information.
• Ability to lift 75 lbs.
• Ability to operate material handling equipment.
• Attention to detail and accuracy in information processing.

Responsibilities

• Leadership: Supervise roasting and packaging staff 3-4 individuals.
• Conduct performance evaluations.
• Maintain QC, GMP, and HACCP protocols for production processes.
• Ensure compliance with all local, state, and federal labor and environmental laws for production processes and staff.
• Be proactive in making process improvements.
• Continual learning and training of self and staff.
• Operations: Perform duties of Roasters and packaging machine Operators as necessary.
• Monitor and coordinate daily operations of coffee roastery.
• Locate and purchase necessary tools, inputs, and services.
• Maintenance: Oversee and plan routine and extraordinary production machine maintenance.
• Plan and report short and long term capital requirements.
• Other: Attend staff meetings; Participate in cooperative meetings and processes; Other tasks as assigned by management.
• 90 Day Goals: Ability to operate one packaging line; 50-75 hours roasting experience; Netsuite basics; Issue POs; Issue Work Orders; Build and complete work orders; Inventory transfers within WB; EE policies; Project example discussion.

Skills

Supervision experience

Production experience in coffee/manuf.

Leadership / team building

Mechanical/electrical abilities

Problem solving

Decision making with limited info

Lift 75 lbs

Operate material handling equipment

Attention to detail

Job description

Equal Exchange in Bridgewater, MA is seeking a Roastery Operations Supervisor to support the daily production of the coffee roastery, lead roasting and packaging operations, and drive process improvements in QC, safety, and equipment maintenance.

You will supervise a small team, maintain GMP/HACCP compliance, and collaborate with maintenance and procurement to source tools and inputs. Strong communication and problem-solving are essential in this role.