Roastery Operations Supervisor

Equal Exchange; Bridgewater, Northern (MA, KY); Hybrid; USD 60,000 - 64,000; Full time

Benefits offered by this job

Health/dental/vision insurance

Paid vacations

Paid holidays

Sick days

Clothing and footwear allowance

Worker ownership eligibility

Job summary

Equal Exchange in Bridgewater, MA is seeking a Roastery Operations Supervisor to support the daily production of the coffee roastery, lead roasting and packaging operations, and drive process improvements in QC, safety, and equipment maintenance.

You will supervise a small team, maintain GMP/HACCP compliance, and collaborate with maintenance and procurement to source tools and inputs. Strong communication and problem-solving are essential in this role.

Qualifications

• Minimum 2 years of supervision experience.
• 3-5 years’ production experience in coffee or manufacturing.
• Ability to build and lead teams.
• Mechanical/electrical abilities highly desired.
• Ability to solve complex problems.
• Ability to make decisions with limited information.
• Ability to lift 75 lbs.
• Ability to operate material handling equipment.
• Attention to detail and accuracy in information processing.

Responsibilities

• Leadership: Supervise roasting and packaging staff 3-4 individuals.
• Conduct performance evaluations.
• Maintain QC, GMP, and HACCP protocols for production processes.
• Ensure compliance with all local, state, and federal labor and environmental laws for production processes and staff.
• Be proactive in making process improvements.
• Continual learning and training of self and staff.
• Operations: Perform duties of Roasters and packaging machine Operators as necessary.
• Monitor and coordinate daily operations of coffee roastery.
• Locate and purchase necessary tools, inputs, and services.
• Maintenance: Oversee and plan routine and extraordinary production machine maintenance.
• Plan and report short and long term capital requirements.
• Other: Attend staff meetings; Participate in cooperative meetings and processes; Other tasks as assigned by management.
• 90 Day Goals: Ability to operate one packaging line; 50-75 hours roasting experience; Netsuite basics; Issue POs; Issue Work Orders; Build and complete work orders; Inventory transfers within WB; EE policies; Project example discussion.

Skills

Supervision experience

Production experience in coffee/manuf.

Leadership / team building

Mechanical/electrical abilities

Problem solving

Decision making with limited info

Lift 75 lbs

Operate material handling equipment

Attention to detail

Job description

The focus of this position is to support the daily operations of the production teams. The Roastery Operations Supervisor (ROS) implements a variety of training programs: Health & Safety, QC, SQF, and will also lead PM activities on plant equipment and facilities. They will work closely with team leaders in this process. Other activities will include process improvement, quality control feedback, relationship management with vendors, and project management. This is a challenging environment that requires a proactive communicator who is able to transition between widely different work environments and tasks during the course of a single workday. Job requires frequent lifting, twisting, and bending.

Hours: Variable

Starting Salary: $60,000-$64,000 per year, exempt employee

Benefits: Health/dental/vision insurance coverage, vacations, holidays, sick days, clothing and footwear allowance, eligibility for worker ownership

Department: Production

Report to: Production Manager

Qualifications

Minimum 2 years of supervision experience

3-5 years’ production experience in coffee or manufacturing

Ability to build and lead teams

Mechanical/electrical abilities highly desired

Ability to solve complex problems

Ability to make decisions with limited information

Ability to lift 75 lbs

Ability to operate material handling equipment

Attention to detail and accuracy in information processing

Duties and Responsibilities

Leadership:

Supervise roasting and packaging staff 3-4 individuals

Conduct performance evaluations

Maintain QC, GMP, and HACCP protocols for production processes

Ensure compliance with all local, state, and federal labor andenvironmental laws for production processes and staff

Be proactive in making process improvements

Continual learning and training of self and staff

Operations:

Perform duties of Roasters and packaging machine Operators as necessary

Monitor and coordinate daily operations of coffee roastery

Locate and purchase necessary tools, inputs, and services

Maintenance:

Oversee and plan routine and extraordinary production machine maintenance

Plan and report short and long term capital requirements

Other:

Attend staff meetings

Participate in cooperative meetings and processes

Other tasks as assigned by management

90 Day Goals:

Ability to operate one packaging line

50-75 hours roasting experience

Basic competence in Netsuite functions

Issue PO’s

Issue Work Orders

Build and complete work orders

Inventory Transfers within WB

Working knowledge of EE personnel policies

Give an example of a project that you had to complete from start to finish.

Describe a situation when you went "above and beyond" at work: What did you do? Why?

How would your former coworkers describe you?

How does this position in production help Equal Exchange fulfill its commitment to small farmers?