Workday Systems Analyst, IT
Texas State Technical College
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Job summary
Texas State Technical College seeks a Workday Systems Analyst, IT to administer and optimize the Workday platform across HCM, Finance, Payroll, and Student. You will configure business processes, manage security, and support continuous improvements while aligning with governance and compliance standards.
The role collaborates with stakeholders and IT teams to ensure secure, reliable operation and timely releases. Telework options may be considered; strong technical troubleshooting is essential.
Qualifications
- Associate degree in Information Technology, Computer Science, Information Systems, or a related field, and four years of relevant experience in enterprise application administration, including demonstrated hands‑on experience with Workday configuration, security administration, business processes, and technical troubleshooting.
- Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field preferred.
- Six or more years of progressively responsible experience supporting enterprise applications, including advanced Workday administration across multiple functional areas such as HCM, Finance, Payroll, or Student.
- Experience with Workday tenant administration, security frameworks, release management, integrations, reporting tools, and business process configuration.
- Workday Pro accreditation or related technical certifications preferred.
- Experience supporting Workday in higher education or a similarly complex organizational environment.
Responsibilities
- Administer, configure, maintain, and optimize Workday applications across HCM, Finance, Payroll, and Student.
- Collaborate with functional departments to configure business processes, approval workflows, notifications, condition rules, calculated fields, and other system functionality.
- Evaluate configuration requests, recommend technical solutions, and implement approved changes consistent with institutional standards and business requirements.
- Administer Workday security groups, security domains, business process security policies, role assignments, and access permissions.
- Coordinate system updates, feature evaluations, testing, and deployment across Workday environments.
- Investigate and resolve incidents, identify root causes, and implement corrective actions.
- Collaborate with Application Engineering and other IT teams to support Workday integrations, APIs, data exchanges, and related technical processes.
- Provide technical guidance on Workday capabilities, security, and configuration best practices.
- Develop and maintain technical documentation, configuration records, security procedures, knowledge articles, testing results, and change logs.
Skills
Education
Tools
Job description
Job Description The Workday Systems Analyst, IT is responsible for the technical administration, configuration, security, maintenance, and optimization of TSTC's Workday platform across HCM, Finance, Payroll, and Student.
As a member of the Application Administration team, this position serves as a technical subject matter expert, ensuring the reliability, security, and effective operation of Workday applications and business processes.
The position may also be assigned responsibility for administering and supporting other enterprise applications within the institution's technology environment.
The role collaborates with functional departments, business stakeholders, and IT teams to configure business processes, manage security permissions, implement system enhancements, troubleshoot technical issues, and support institutional operations.
This position requires strong technical knowledge of Workday functionality, security frameworks, and configuration practices, along with the ability to learn and support additional enterprise applications while maintaining established governance, compliance, and change management standards.
Administer, configure, maintain, and optimize Workday applications across HCM, Finance, Payroll, and Student.
Collaborate with functional departments to configure business processes, approval workflows, notifications, condition rules, calculated fields, and other system functionality.
Evaluate configuration requests, recommend technical solutions, and implement approved changes consistent with institutional standards and business requirements.
Administer, configure, maintain, and support additional enterprise applications as assigned.
Perform application configuration, user access management, system maintenance, troubleshooting, testing, and vendor coordination.
Collaborate with business stakeholders and IT teams to ensure assigned applications remain secure, reliable, and aligned with institutional requirements and established technology standards.
Administer Workday security groups, security domains, business process security policies, role assignments, and access permissions.
Collaborate with functional stakeholders and IT Security & Compliance to ensure appropriate access controls, segregation of duties, and least‑privilege practices.
Conduct security reviews, troubleshoot access issues, and support compliance and audit requirements.
Support Workday tenant administration, configuration migration, and release management activities.
Coordinate system updates, feature evaluations, testing, and deployment across Workday environments.
Partner with functional teams to assess release impacts, validate configurations, conduct regression testing, and support user acceptance testing.
Maintain appropriate change control and documentation.
Serve as a technical escalation resource for Workday application issues, configuration errors, security concerns, and business process failures.
Investigate and resolve incidents, identify root causes, and implement corrective actions.
Manage assigned support requests in accordance with established service levels and coordinate with Workday Support and internal IT teams as necessary.
Collaborate with Application Engineering and other IT teams to support Workday integrations, APIs, data exchanges, and related technical processes.
Assist with troubleshooting integration failures, validating data flows, and maintaining data integrity.
Utilize Workday reporting tools, calculated fields, and diagnostic capabilities to investigate technical issues and verify system configurations.
Partner with functional analysts, business process owners, and departmental stakeholders to understand operational requirements and translate them into effective Workday configurations.
Provide technical guidance on Workday capabilities, security, and configuration best practices.
Identify opportunities to improve business processes, enhance automation, reduce manual effort, and optimize platform functionality.
Develop and maintain technical documentation, configuration records, security procedures, knowledge articles, testing results, and change logs.
Stay current with Workday functionality, releases, and emerging capabilities.
Recommend improvements to application administration, support processes, system reliability, and the overall user experience.
Provide technical training, guidance, and mentorship to other Application Administrators on Workday administration, configuration, security, business processes, and troubleshooting.
Develop and share technical knowledge, documentation, and best practices to strengthen team capabilities, promote consistent administration practices, and support cross‑training and knowledge transfer across the Application Administration team.
Associate degree in Information Technology, Computer Science, Information Systems, or a related field, and four years of relevant experience in enterprise application administration, including demonstrated hands‑on experience with Workday configuration, security administration, business processes, and technical troubleshooting.
Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field.
Six or more years of progressively responsible experience supporting enterprise applications, including advanced Workday administration across multiple functional areas such as HCM, Finance, Payroll, or Student.
Experience with Workday tenant administration, security frameworks, release management, integrations, reporting tools, and business process configuration.
Workday Pro accreditation or related technical certifications preferred.
Experience supporting Workday in higher education or a similarly complex organizational environment.
Relevant experience may be considered in lieu of formal education where appropriate, consistent with TSTC’s equivalency philosophy.
Advanced knowledge of Workday administration, configuration, security groups, security domains, business process frameworks, and tenant management.
Ability to configure and troubleshoot Workday business processes, approval workflows, notifications, condition rules, calculated fields, and security permissions.
Understanding of Workday HCM, Finance, Payroll, and Student functionality and the relationships between business processes across functional areas.
Knowledge of Workday reporting tools, Enterprise Interface Builder (EIB), APIs, integration concepts, and data validation techniques.
Familiarity with identity and access management, role‑based security, segregation of duties, and applicable data privacy and compliance requirements.
Strong analytical, troubleshooting, and problem‑solving skills with the ability to diagnose complex application and configuration issues.
Ability to translate business requirements into technical configurations and communicate effectively with technical and nontechnical stakeholders.
Knowledge of application change management, testing methodologies, release management, and IT service management practices.
Ability to work independently, manage competing priorities, maintain accurate documentation, and collaborate effectively across departments.
Demonstrates clear, timely, and effective communication with technical teams, functional departments, and stakeholders. Translates complex technical information into understandable terms to support collaboration, informed decision‑making, issue resolution, and effective use of enterprise applications.
Demonstrates advanced technical knowledge of Workday administration, configuration, security, and business processes. Applies technical expertise, institutional standards, and established practices to deliver accurate, reliable, secure, and effective application solutions while continuously strengthening technical capabilities.
Takes responsibility for assigned system configurations, technical issues, security administration, and system changes. Demonstrates initiative, sound judgment, attention to detail, and accountability for delivering accurate, timely, and sustainable solutions while following through on commitments and established standards.
Builds collaborative relationships with functional departments, business stakeholders, and IT teams. Demonstrates a service‑oriented approach by responding to needs, sharing knowledge, resolving issues, and supporting solutions that improve operational effectiveness and the stakeholder experience.
Effectively organizes and prioritizes work to manage system configurations, technical support requests, enhancements, and competing operational demands. Anticipates dependencies, coordinates with stakeholders, and executes assigned responsibilities within established timelines while maintaining quality, accuracy, and institutional standards.
Analyzes complex technical issues, evaluates available information, and identifies practical, sustainable solutions. Exercises sound judgment when assessing system configurations, security risks, business process impacts, and competing priorities while considering institutional requirements, compliance, and long‑term system effectiveness.
Demonstrates leadership through technical expertise, collaboration, and influence without direct supervisory responsibility. Provides guidance, shares knowledge, mentors colleagues, and builds alignment across functional and technical teams to support informed decisions, effective problem‑solving, and continuous improvement.
This job description outlines the general responsibilities and expectations of the role. It is not intended to include every task or responsibility. Additional duties may be assigned by leadership as needed.
This position is classified under Fair Labor Standard Act (FLSA) as exempt and operates in a professional and instructional environment that may include campus offices, classrooms, or lab settings.
TSTC will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the position.
TSTC is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, disability, age, religion, genetic information, or veteran status.
The role may require movement across campus, participation in meetings, and engagement with faculty, staff, and students to support institutional goals. Work is primarily performed in an office or academic environment using standard technology and communication tools. These activities can be performed with or without reasonable accommodation to support the essential functions of the role.
This position may be considered for telework options based on eligibility under TSTC’s Telework Policy, aligned with State of Texas requirements. Telework eligibility is determined by role responsibilities and business needs.
This role requires attention to confidential and sensitive information appropriate to assigned responsibilities.
Equal Opportunity Employer Texas State Technical College (TSTC), as an equal opportunity employer, complies with all applicable federal and state laws regarding nondiscrimination.
TSTC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, disability, religion, or veteran status in employment, educational programs and activities, and admissions.
If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at TSTC.
A criminal history background check will be required for the finalist(s) under consideration for this position.
TSTC is the only state-supported technical college system in Texas.
Don’t see a job opening of interest? Introduce Yourself! TSTC publishes the Annual Security Report (ASR), which includes the Annual Fire Safety Report (AFSR), to ensure that essential information about campus safety is readily accessible. This report includes data on crimes and fire incidents from the past three calendar years, outlining safety measures, reporting protocols, and emergency response plans. It also highlights crime prevention programs and support resources available to the campus community. These reports underscore TSTC’s commitment to fostering a safe and informed environment for all students, employees, and visitors. For more information, the report is available on the Clery Act Information page of the TSTC website at tstc.edu/cleryact, and physical paper copies can be requested from the TSTC Police Department or by calling 254‑867‑3690.
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