The Workday Systems Administrator will serve as a liaison between business teams, IT, and third-party vendors to support and enhance Workday HCM and related enterprise applications. This role involves gathering business requirements, managing projects, supporting integrations, troubleshooting production issues, and identifying opportunities to improve system functionality and efficiency.
Key Responsibilities
- Support and enhance Workday HCM and related enterprise applications, including JD Edwards EnterpriseOne.
- Gather, analyze, and document business and technical requirements.
- Partner with business stakeholders, project managers, developers, and vendors to deliver technology solutions.
- Support system integrations, production activities, troubleshooting, and issue resolution.
- Coordinate system testing, user acceptance testing (UAT), and implementation activities.
- Communicate project status, manage priorities, and escalation issues as needed.
- Maintain IT controls and change management procedures.
- Identify opportunities to improve processes, system performance, and operational efficiency.
Qualifications
- 5+ years of experience in Workday administration, systems analysis, or a related role.
- Strong knowledge of Workday HCM modules, such as Benefits, Compensation, Absence, Talent Management, Recruiting, and Onboarding.
- Experience supporting enterprise applications and custom or third-party integrations.
- Experience integrating Workday with payroll systems; JD Edwards EnterpriseOne experience preferred.
- Understanding of HR and payroll processes, including union and non-union environments.
- Strong requirements documentation, testing, troubleshooting, and stakeholder communication skills.
- Experience with Agile and Waterfall methodologies.
- SQL query and database experience preferred.
- Bachelor's degree in business, computer science, or a related field, or equivalent experience.