Workday Administrator

InstantServe LLC; New York (NY); On-site; USD 85,000 - 110,000; Full time

Job summary

A leading service provider in New York is seeking a skilled Workday Administrator to support the implementation and ongoing management of their Workday system. The role requires 3+ years of experience, a strong understanding of HR and Payroll processes, and the ability to collaborate with diverse teams to ensure successful deployment and ongoing stability of the platform. Responsibilities include managing updates, providing user support, and identifying process improvements. Candidates must possess excellent communication skills and have a detail-oriented, proactive approach.

Qualifications

• 3+ years of hands-on experience with Workday administration and support.
• Strong understanding of Workday modules, preferably HR and Payroll.
• Experience supporting or participating in Workday implementations is highly preferred.

Responsibilities

• Partner with HR, Payroll, and IT teams to support all phases of the Workday implementation lifecycle.
• Collaborate with implementation partners on system configuration, testing, troubleshooting, and deployment.
• Serve as the primary Workday Administrator post-implementation, ensuring system stability, performance, and data integrity.

Skills

Workday administration

HR processes

Payroll processes

Troubleshooting issues

Communication skills

Analytical skills

Education

Bachelor’s degree or Workday certification

Tools

Workday

Job description

We are seeking a skilled and proactive Workday Administrator to support the implementation and ongoing management of our Workday system. This role will play a critical part in ensuring a successful deployment and will take full ownership of the platform post go-live.

The ideal candidate will have hands-on experience with Workday, a strong understanding of HR and Payroll processes, and the ability to collaborate across departments in a fast-paced environment.

Key Responsibilities

• Partner with HR, Payroll, and IT teams to support all phases of the Workday implementation lifecycle
• Collaborate with implementation partners on system configuration, testing, troubleshooting, and deployment
• Serve as the primary Workday Administrator post-implementation, ensuring system stability, performance, and data integrity
• Manage system updates, user access, security roles, and ongoing maintenance
• Develop and maintain reports, dashboards, and analytics to support business needs
• Provide end-user support, training (in-person and virtual), and issue resolution
• Identify opportunities for process improvements and system enhancements
• Maintain documentation for system configurations, workflows, and procedures
• Monitor Workday releases and lead the adoption of new features and enhancements

Qualifications

• 3+ years of hands-on experience with Workday administration and support
• Strong understanding of Workday modules, preferably HR and Payroll
• Experience supporting or participating in Workday implementations is highly preferred
• Proven ability to troubleshoot issues and manage multiple priorities effectively
• Excellent communication and interpersonal skills, with the ability to work cross-functionally
• Bachelor’s degree or Workday certification is a plus
• Experience in healthcare or a service-oriented environment is a plus

What We’re Looking For

• A self-starter who can take ownership of the Workday platform end-to-end
• A detail-oriented problem solver with strong analytical skills
• A collaborative professional comfortable working with both technical and non-technical stakeholders
• Someone who thrives in a dynamic, evolving environment