Workday Integration and Support Engineer

Connect Centric, LLC.; United States; Remote; USD 115,000 - 125,000; Full time

Job summary

Connect Centric, LLC. is seeking a Workday Integration and Support Engineer to support and improve our clients' Workday Financials, HCM, Payroll, Planning, and related systems.

You will partner with Finance, IT, HR, Payroll, vendors, and implementation partners to maintain reliable day-to-day operations and deliver practical improvements. This role requires hands-on experience with Workday Studio and Workday Orchestrate, plus a strong understanding of Core Connectors and PECi/EIB integrations.

Qualifications

• Five years of experience supporting Workday in a production environment.
• Hands-on development, maintenance, and troubleshooting of Workday integrations using Workday Studio.
• Hands-on experience with Workday Orchestrate for integrations and orchestrated workflows.
• Strong understanding of Workday connectors (Core Connectors) and their data flows with external systems.
• Experience with reporting, security, business processes, integrations, and data validation in Workday.
• Familiarity with RaaS, REST/SOAP APIs, SFTP, XML, XSLT, and XPath.
• Proven troubleshooting, root-cause analysis, documentation, change control, and deployment support skills.
• Experience with data mapping, transformation, reconciliation, validation, and monitoring in production.

Responsibilities

• Design, build, and maintain Workday integrations using Studio and Orchestrate.
• Support connector-based integrations and troubleshoot data flows and configurations.
• Develop integrations using RaaS, REST/SOAP APIs, SFTP, XML, XSLT, and XPath.
• Improve reliability, scalability, monitoring, and support procedures for integrations.
• Triage and resolve Workday incidents, service requests, and data issues with root-cause analysis.
• Support ITIL/ITSM processes and drive service quality improvements.
• Coordinate migrations, testing, release validation, and deployment with stakeholders.
• Validate integration performance, data accuracy, security, and business process changes.

Skills

Workday Studio

Workday Orchestrate

Core Connectors

RaaS

REST APIs

SOAP APIs

XML

XSLT

XPath

ITIL/ITSM

Data mapping & transformation

Production support

Root-cause analysis

Stakeholder communication

PECi integrations

EIB integrations

Tools

PECi

EIB

Job description

At Connect Centric, we are more than just consultants—we are partners committed to our clients' success. We take a hands‑on approach, working closely with our clients to transform strategies into measurable, real‑world outcomes. As a strategy execution team, we take full ownership of every initiative from start to finish, ensuring that our clients see tangible results, not just ideas.

Position Description

Connect Centric is seeking a Workday Integration and Support Engineer to support and improve our client’s Workday Financials, HCM, Payroll, Planning, and related enterprise systems. You will partner with Finance, IT, HR, Payroll, vendors, and implementation partners to maintain reliable day‑to‑day operations, resolve production issues, support integrations and reporting, and deliver practical system improvements.

This role requires hands‑on experience with Workday Studio and Workday Orchestrate, along with a strong understanding of Workday connectors, including Core Connectors. Experience with PECI and EIB is a plus.

What You Will Do

• Design, build, maintain, and troubleshoot Workday integrations with internal and external systems, using Workday Studio and Workday Orchestrate as key development tools.
• Support connector‑based integrations, including Core Connectors, and troubleshoot issues involving data flows, configuration, and downstream systems.
• Build and support integrations using RaaS, REST/SOAP APIs, SFTP, XML, XSLT, and XPath, with EIB, PECI, PICOF, and WECI used where applicable.
• Improve integration reliability, scalability, monitoring, documentation, and support procedures.
• Triage and resolve Workday incidents, service requests, integration failures, and data issues; conduct root‑cause analysis, document resolutions, elevate when needed, and communicate status clearly.
• Support ITIL/ITSM processes and identify opportunities to improve service quality and operational stability.
• Support Workday migrations, testing, release validation, change control, and production deployments; coordinate releases and enhancements with stakeholders and change control teams.
• Validate integration performance, data accuracy, report outputs, security access, and business process changes.
• Create, maintain, and troubleshoot Workday reports, calculated fields, security configuration, and data extracts.
• Support data mapping, transformation, conversion, reconciliation, validation, and issue resolution across Workday and downstream financial systems.
• Partner with business, functional, and technical teams, vendors, and implementation partners to translate requirements into supportable solutions and deliver enhancements.
• Maintain functional and technical documentation, support procedures, decision logs, and knowledge articles.

Required Qualifications

• At least fiveyears of experience supporting Workday in a production environment.
• Hands‑on experience developing, maintaining, and troubleshooting integrations using Workday Studio.
• Hands‑on experience with Workday Orchestrate to build and support integrations and orchestrated workflows.
• Strong understanding of Workday connectors, including Core Connectors, their configuration, data flows, and role in integrations with external systems.
• Hands‑on experience with Workday reports, calculated fields, security, business processes, integrations, and data validation.
• Familiarity with RaaS, REST/SOAP APIs, SFTP, XML, XSLT, and XPath.
• Strong troubleshooting, root‑cause analysis, documentation, change control, and deployment support skills.
• Experience with data mapping, transformation, reconciliation, validation, reporting, monitoring, and production support.
• Experience with ITIL/ITSM support processes and the ability to communicate clearly with business and technical stakeholders.
• Ability to collaborate across business, technical, and vendor teams and manage multiple priorities in a business‑critical support environment.
• Attention to detail and a service‑oriented approach, with a commitment to data accuracy, documentation, operational reliability, and continuous improvement.

Preferred Qualifications

• Experience with PECI integrations.
• Experience building and supporting EIB integrations.
• Workday production support experience across Financials, HCM, Payroll, or Planning.
• Workday integration‑related certification or ITIL Foundation certification.
• Experience with Workday implementations, data conversion, post‑go‑live stabilization, or major enhancements.
• Experience with MuleSoft, Dell Boomi, or similar integration platforms; PeopleSoft; Atlassian tools; and external implementation partners.

Position Details

• Position Type: Full‑time W‑2 employment. Independent contractor or 1099 arrangements are not available for this position.
• Location: Remote
• Pay Rate: $115K - $125K