Location: Remote (EST OR PST)
Duration: 12 months
Interview: 3 RoundsQualifications:Bachelor’s degree in Information Systems, Business Administration, Human Resources, or related field.
Responsibilities & Expectations- Primary responsibilities (daily/weekly):
- Primary
- Report Creation and Maintenance: Design, develop, and maintain custom reports within Workday to meet business requirements. This includes utilizing calculated fields, advanced and matrix reporting techniques.
- Requirement Gathering: Engage with business stakeholders to understand their report requirements and translate those into technical specifications for report development.
- Optimization and Performance:
- Monitor the performance of reports and make necessary adjustments to improve efficiency.
- Ensure data integrity and optimize reporting processes for streamlined operations.
- Conduct regular data analysis and validation to ensure accuracy and consistency in reports.
- Collaborate with functional teams to troubleshoot and resolve data issues.
- Secondary
- Support and Training: Ad hoc ongoing support and training to end-users on how to effectively use Workday reporting tools.
- Key projects or initiatives for the role:
- Primary
- Report Standardization: Lead projects aimed at creating and standardizing reporting formats and criteria across the organization.
- Advanced Analytics: Drive and/or support projects that leverage advanced analytics techniques and tools within Workday to generate actionable insights and support strategic decision-making.
- Secondary
- Data Governance: Initiatives focused on enhancing data governance practices within Workday, ensuring compliance with internal policies and external regulations.
- Configuration and Updates: Participate in the configuration and testing of Workday updates/releases to determine the impact on existing reports and implement necessary adjustments.
- Success metrics or KPIs for this role:
- Report Accuracy:
- Measure the accuracy of generated reports against predefined standards and business requirements.
- Monitor the error rate in reports and strive for continuous improvement, aiming to minimize report inaccuracies.
- Timeliness:
- Track and ensure timely delivery of reports and data analysis projects to meet business deadlines and needs.
- Capacity to leverage previous work experiences to expedite ticket processing time
- User/Executive Satisfaction: Gauge User/Executive satisfaction through regular feedback and surveys, assessing their experience and ease of use with provided reports.
- Adoption Rate:
- Evaluate the adoption rate of newly developed or enhanced reports by end-users, ensuring they are widely used and adding value to business operations.
- How is success measured?
- Primary
- Qualitative Feedback: Collect and analyze qualitative feedback from stakeholders and end-users about the usefulness and relevance of reports and data insights provided.
- Data Quality Improvements: Measure improvements in data quality and reporting effectiveness as reflected in business operations and decision-making processes.
- Secondary
- Achievement of Project Milestones: Success is measured by the ability to meet or exceed project milestones and deliverables within the allotted timeframe.
- Training Effectiveness: Assess the effectiveness of training programs provided to end-users by the level of proficiency and reduced dependence on support.
Candidate ProfileMust-have skills/qualifications (technical, soft skills, certifications, tools):- Technical:
- Workday Report Writer Experience: Demonstrated expertise in developing and optimizing a variety of Workday reports, including advanced, matrix, and composite reports, to meet diverse business requirements.
- Experience Creating Workday Calculated Fields: Proven ability to design and implement complex calculated fields within Workday to manipulate data, derive insights, and enhance reporting capabilities.
- Knowledge of Workday HCM and Recruiting: Strong functional understanding of Workday Human Capital Management (HCM) and Recruiting modules, enabling effective reporting across core HR and talent acquisition processes.
- Highly Desired/Plus: Experience with Workday Absence and Time Tracking modules, as well as a fundamental understanding of Workday Security, particularly how it impacts data visibility and report access.
Soft Skills:- Communication: Exceptional verbal and written communication skills, capable of clearly articulating complex data concepts to both technical and non-technical audiences, and effectively documenting report specifications and user guides.
- Requirements Gathering: Strong ability to actively listen to stakeholders, ask probing questions, and translate ambiguous business needs into precise and actionable Workday reporting requirements.
- Collaboration: Proven ability to work effectively with cross-functional teams (e.g., HR, Payroll, IT, Finance) to understand data needs, share insights, and ensure reports align with organizational goals.
- Problem-Solving: Strong analytical and critical thinking skills to troubleshoot data discrepancies, optimize report performance, identify root causes of issues, and develop effective solutions to reporting challenges.
- Certifications/Tools:
- Workday Pro Reporting (Preferred): While not strictly mandatory, a strong preference for candidates holding Workday Pro certification in Reporting & Analytics, demonstrating validated expertise in Workday's reporting capabilities.
- Tools: Proficiency in standard office tools; advanced Excel skills for data manipulation and analysis are highly beneficial.
Ideal experience level (years, leadership, industries):- Years of Experience: Minimum of 1-3 years of direct, hands-on experience specifically with Workday reporting.
- Leadership: This is primarily an individual contributor role; no leadership experience is required.
- Preferred Industries/Companies: Experience within the Tech industry, particularly with large enterprise technology companies, is preferred.
Desired personality or work style:- Detail-oriented: Possesses a meticulous approach to data analysis and report creation, ensuring accuracy and precision in all outputs.
- Collaborative: A strong team player who enjoys working with diverse stakeholders to achieve shared reporting goals and foster positive working relationships.
- Organized: Highly structured in managing multiple requests, prioritizing tasks effectively, and maintaining clear, accessible documentation.
- Customer-service oriented: Dedicated to understanding and fulfilling internal client needs with a helpful, responsive, and professional demeanor.
Key attributes or values sought in the candidate:- Reliability: Consistently delivers accurate reports and meets deadlines, demonstrating dependability in all tasks and commitments.
- Proactiveness: Takes initiative to identify reporting needs, suggest improvements to processes or outputs, and anticipate potential issues before they arise.
Accountability: Takes full ownership of tasks and outcomes, ensuring data integrity, report quality, and learning from experiences.
Recruitment & Logistics- Hiring timeline and deadlines: ASAP
- Interview process (who, how many rounds): 3 Rounds:
- Location and remote work options: Remote
- Time zone preferences or travel requirements: East/West Coast US
EEO:“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”