Workday HCM Consultant

Robotic Technologies Automation; South Dakota; On-site; USD 120,000 - 160,000; Full time

Job summary

Robotic Technologies Automation is seeking an accomplished Workday HCM specialist to provide post-production support and drive enhancements across modules. You will serve as a subject-matter expert, guiding clients and peers through complex configurations and best-practice deployments.

In this role, you will lead advisory sessions, plan implementations, and nurture strong client relationships while mentoring junior consultants.

Qualifications

• 10+ years of recent Workday experience implementing/supporting Workday HCM modules.
• Experience implementing or supporting Core HR, Recruiting, and Security is mandatory.
• Strong ability to build and develop client relationships and communicate effectively.

Responsibilities

• Provide post-production support and enhancement services for Workday HCM and act as SME to teammates and clients.
• Participate in advisory, planning, and implementation of additional Workday HCM modules by documenting requirements and configuring best practices.
• Manage client relationships and resolve support requests across operations, Phase X implementations, enhancements, and release planning.
• Lead sessions with clients and team members to analyze and scope complex business requirements.
• Foster knowledge sharing and mentor other consultants while contributing as a leader to grow the practice.
• Work within SLAs and take initiative on related duties including internal projects.

Skills

Workday HCM expertise

Business process knowledge

Strong client relationships

Excellent communication skills

Mentoring / leadership

Job description

US Citizen, Green Card, H-1B, OPT-EAD, CPT, Other

Work Authorization: US Citizen, Green Card, OPT-EAD, CPT, H-1B, H4-EAD, Other

Responsibilities :

• Provide post-production support and enhancement services in multiple areas of Workday HCM and serve as the subject matter expert to assist fellow team members and clients.
• Participate in advisory, planning, and implementation of additional Workday HCM modules by documenting requirements, mapping processes, and implementing best-practice configuration.
• Manage client relationships and resolve client support requests varying from operational support issue resolution, Phase X implementations and enhancement projects, release planning, to strategic road mapping services.
• Lead sessions with clients and team members to analyze and scope complex business requirements.
• Prioritize the client's interests and proactively listen to ensure that work exceeds their expectations.
• Actively foster internal relationships, share knowledge, and mentor other consultants, and contribute as a leader to grow our practice.
• Take initiative to perform or delegate other related duties as needs are discovered, including internal projects.
• Work within SLAs.

Looking For :

• Strong understanding of core Workday competencies (business process, reporting, security) and deep expertise in one (or multiple!) Workday HCM functional areas.
• Experience implementing/supporting Workday modules related to Core HR, Recruiting, and Security is mandatory.
• 10+ years of recent Workday experience implementing/supporting Workday HCM modules.
• Strong experience within Workday HCM deployments and operational support projects.
• Ability to build and develop strong client relationships.
• Excellent verbal and written communication skills.
• Passionate about knowledge sharing.
• Ability to learn technology quickly through instruction and self-training.
• Ability to interact and collaborate effectively with clients and co-workers in a positive manner that engenders confidence and trust.
• Good problem solver with the ability to consider alternative and diverse perspectives.

We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.