Workday Functional Analyst I

TALENT Software Services; Tulsa (OK); Hybrid; USD 70,000 - 110,000; Full time

Job summary

TALENT Software Services is seeking a Workday-focused professional to design, configure, test, validate, train, and support Workday and related applications. The role emphasizes deployment of feature releases, optimization, and effective end-user training.

The ideal candidate will work in a remote/hybrid setting, collaborating with vendors, IT, and business users to ensure system functionality and user adoption across departments.

Qualifications

• Experience configuring and supporting Workday or similar HR systems.
• Ability to learn new technologies quickly.
• Ability to work in a fast-paced environment.
• Strong communication with team and leadership.
• Ability to train end users.

Responsibilities

• Design and maintain system configuration by evaluating feasibility of modifications and completing build to support workflows.
• Acquire and maintain knowledge of functional workflows and the application's versatility.
• Drive deployment of feature releases and system maintenance.
• Identify system optimization and enhancements; collaborate with vendors and teams.
• Investigate issues using analysis to generate solution options for complex matters.
• Coordinate and execute training for Workday and other applications for end users.

Skills

Workday configuration

Business analysis

Troubleshooting

Cross-functional collaboration

Communication skills

Tools

Workday

Job description

Job Summary

Responsible for design, configuration, testing, validation, training, and support of Workday application and/or other assigned applications.

Job Summary

Responsible for design, configuration, testing, validation, training, and support of Workday application and/or other assigned applications.

Job Responsibilities

• Design and maintain system configuration by evaluating feasibility of modifications and enhancements and completing build necessary to support process workflows and changes to these workflows.


• Acquire and maintain in-depth knowledge of functional workflows and the application's versatility to support them.


• Drive the deployment of feature releases and system maintenance, ensuring functional requirements are met.


• Identify system optimization and enhancements; collaborate with vendors and other technology, project team, and end-user resources to design and implement effective solutions.


• Investigate issues using independent analysis and judgment to generate solution options to complex matters, including solutions that can respond to system limitations.


• Coordinate, prepare, and execute effective communications and training to support Workday and/or other applications using appropriate methodologies, strategies, and content for end users in assigned areas.


• Assist in the development of educational tools relating to new applications, system updates, other organizational goals, and changes.


• Work collaboratively in workgroups and across interdisciplinary teams.


• Participate in scheduled and ad hoc training to improve policy and process acumen.


• Support health system applications and deadline-driven projects, providing after-hours and/or weekend coverage and support, when required.


• Other projects and duties as may be required by business needs.


• Promote the Mission, Vision, and Values of the organization and practice a high level of customer service in all aspects of job duties.

Decision Making

Independent judgment in making decisions from many diversified alternatives that are subject to general review in final stages only.

Working Relationships

• Coordinates activities of others (does not supervise).


• Leads others in the same work performed (does not supervise).


• Works directly with patients and/or customers.


• Works with internal/external customers.


• Works with other healthcare professionals and staff.


• Works frequently with individuals at Director level or above.

Required Skills & Experience

• Ability to work effectively in a fast-paced environment and handle both planned and unplanned responsibilities.


• Ability to complete required application training.


• Ability to learn and effectively use new technologies.


• Ability to work in a team-oriented, collaborative environment.


• Strong attention to detail.


• Analytical ability to solve both business and technical problems.


• Excellent verbal and written communication skills to effectively interact with team members and leadership.


• Strong problem-solving, troubleshooting, and analytical skills.


• Ability to prioritize workload and execute tasks independently, providing timely follow-up and resolution.

Preferred Skills & Experience

• Workday experience or training.

Schedule Notes

Location: Remote or Hybrid

Shift/Schedule details: M-F 8-5 and on call 24/7- exempt

Additional Notes: Looking for someone who can train/mentor others.