Job Summary
We are seeking a detail‑oriented and solutions‑driven Workday Finance Integrations & Automation Analyst to support the Finance Department’s technology ecosystem. This role plays a critical part in analyzing, supporting, and optimizing accounting systems, ensuring smooth integrations, and driving automation initiatives that improve efficiency and data accuracy. You will serve as a key liaison between Accounting and Technology teams, helping maintain system performance, troubleshoot issues, and identify opportunities for process improvement.
Systems Support & Operations
- Serve as Tier 2 support for finance‑related applications, troubleshooting and resolving system issues.
- Manage user access (activations/deactivations) and respond to internal and external system inquiries.
- Lead incident management for third‑party applications, coordinating with IT/IS teams as needed.
- Create, track, and elevate support tickets.
Integrations & Automation
- Identify, implement, and support automation tools, AI solutions, and system integrations.
- Analyze accounting processes to uncover opportunities for efficiency improvements.
- Support system upgrades, including testing, implementation, and communication.
Data & Process Governance
- Ensure data integrity across financial systems and maintain system uptime.
- Support compliance with IT controls and governance standards.
- Develop and maintain documentation, including policies and procedures, training materials, and user guides.
Collaboration & Continuous Improvement
- Act as a liaison between accounting users and technology teams.
- Gather user feedback and track system performance metrics.
- Drive continuous improvement through data‑driven insights.
What We Are Looking For
- Strong analytical and problem‑solving capabilities.
- Ability to manage multiple priorities and meet deadlines.
- Excellent written and verbal communication skills.
- Strong customer service mindset.
Technical Skills
- Proficiency in: Workday Financial application support, spreadsheets and macros, financial and accounting systems.
- Familiarity with system integrations, automation tools, or AI solutions is a plus.
Education & Experience
- Associate’s degree or equivalent experience required.
- 2+ years of related experience in accounting systems, finance operations, or technology support preferred.