Workday Financials Analyst

Jobtailor; Arizona; On-site; USD 65,000 - 90,000; Full time

Job summary

Jobtailor is seeking a Tier 2 support professional to assist with finance-related applications in Arizona. You will troubleshoot issues, manage user access, and coordinate incident responses with IT teams.

The role emphasizes data integrity and ongoing process improvements. Ideal candidates have an associate's degree or equivalent experience, 2+ years in accounting systems or finance tech support, and strong analytical, communication, and customer service skills.

Qualifications

• Associate’s degree or equivalent experience required.
• 2+ years of related experience in accounting systems, finance operations, or technology support preferred.
• Strong analytical and problem-solving capabilities.
• Excellent written and verbal communication skills.
• Strong customer service mindset.
• Proficiency in Workday Financial application support.
• Experience with spreadsheets and macros.
• Familiarity with financial/accounting systems and integrations.

Responsibilities

• Serve as Tier 2 support for finance-related applications, troubleshooting and resolving system issues.
• Manage user access (activations/deactivations) and respond to system inquiries.
• Lead incident management for third-party applications, coordinating with IT/IS teams.
• Identify, implement, and support automation tools, AI solutions, and system integrations.
• Analyze accounting processes to uncover opportunities for efficiency improvements.
• Ensure data integrity across financial systems and maintain system uptime.
• Act as a liaison between accounting users and technology teams.
• Drive continuous improvement through data-driven insights.

Skills

Analytical thinking

Communication skills

Problem-solving

Customer service mindset

Education

Associate's degree or equivalent experience

Tools

Workday Financial

Spreadsheets and macros

System integrations

Automation tools / AI solutions

Job description

Responsibilities

• Serve as Tier 2 support for finance-related applications, troubleshooting and resolving system issues
• Manage user access (activations/deactivations) and respond to internal and external system inquiries
• Lead incident management for third-party applications, coordinating with IT/IS teams as needed
• Identify, implement, and support automation tools, AI solutions, and system integrations
• Analyze accounting processes to uncover opportunities for efficiency improvements
• Ensure data integrity across financial systems and maintain system uptime
• Act as a liaison between accounting users and technology teams
• Drive continuous improvement through data-driven insights

Requirements

• Associate’s degree or equivalent experience required
• 2+ years of related experience in accounting systems, finance operations, or technology support preferred
• Strong analytical and problem-solving capabilities
• Excellent written and verbal communication skills
• Strong customer service mindset
• Proficiency in: Workday Financial application support
• Spreadsheets and macros
• Financial and accounting systems
• Familiarity with system integrations, automation tools, or AI solutions is a plus

Core Competencies

Proficient in providing Tier 2 support for finance-related applications, with a strong focus on troubleshooting, system integrations, and automation tools. Demonstrates analytical skills to enhance accounting processes and ensure data integrity across financial systems.