Workday Finance Integrations & Automation Analyst

Cambridge Investment Research, Inc.; Phoenix (AZ); On-site; USD 65,000 - 90,000; Full time

Job summary

Cambridge Investment Research, Inc. is seeking a detail-oriented Workday Finance Integrations & Automation Analyst to support the Finance department’s technology ecosystem.

This role focuses on analyzing, supporting, and optimizing accounting systems, ensuring smooth integrations and driving automation initiatives to improve efficiency and data accuracy. You will provide Tier 2 support for finance applications, manage user access, and coordinate incident management with IT teams.

Qualifications

• Associate’s degree or equivalent experience required.
• 2+ years of related experience in accounting systems, finance operations, or technology support preferred.
• Strong analytical and problem-solving capabilities.
• Excellent written and verbal communication skills.

Responsibilities

• Serve as Tier 2 support for finance-related applications, troubleshooting and resolving system issues.
• Manage user access (activations/deactivations) and respond to internal and external system inquiries.
• Lead incident management for third-party applications, coordinating with IT/IS teams as needed.
• Create, track, and elevate support tickets.
• Identify, implement, and support automation tools, AI solutions, and system integrations.
• Analyze accounting processes to uncover opportunities for efficiency improvements.
• Support system upgrades, including testing, implementation, and communication.
• Ensure data integrity across financial systems and maintain system uptime.
• Support compliance with IT controls and governance standards.
• Develop and maintain documentation, including policies, training materials, and user guides.
• Act as a liaison between accounting users and technology teams.
• Gather user feedback and track system performance metrics.
• Drive continuous improvement through data-driven insights.

Education

Associate’s degree or equivalent experience

Tools

Workday Finance Application Support

Job description

Cambridge Investment Research, Inc. is seeking a detail-oriented Workday Finance Integrations & Automation Analyst to support the Finance department’s technology ecosystem.

This role focuses on analyzing, supporting, and optimizing accounting systems, ensuring smooth integrations and driving automation initiatives to improve efficiency and data accuracy. You will provide Tier 2 support for finance applications, manage user access, and coordinate incident management with IT teams.