Workday & Employment Operations Specialist

Florida Gulf Coast University; Fort Myers (FL); On-site; USD 42,000 - 56,000; Full time

Job summary

Florida Gulf Coast University seeks an Employment Support Specialist to oversee on-campus employment procedures through analysis and collaboration. You will initiate and complete a high volume of employment transactions and provide technical support to hiring managers, partners, and employees.

This role partners with university departments to streamline processes, ensuring best practices and accurate outcomes, while engaging with campus events and career fairs as needed.

Qualifications

• High school diploma and four years of full-time related experience.
• Experience operating a personal computer and proficient with Microsoft Office (Word, Excel, PowerPoint, and Outlook).
• Any appropriate combination of relevant education, experience, and/or certifications may be considered.

Responsibilities

• Initiates and completes a high volume of employment transactions on behalf of hiring managers.
• Evaluates incoming employment information against best practices.
• Ensures employment processes are completed accurately and in a timely manner. Works with hiring manager to resolve issues.
• Collaborates with University hiring managers to navigate and complete employment processes for student, adjunct, and other OPS temporary on-campus hiring and employment activities.
• Initiates hiring processes requiring collaboration with third-party vendors, including out-of-state and contingent workers.
• Provides consultation and assistance to hiring managers and employees on hiring policies and procedures.
• Provides technical assistance and user support on Workday business processes.
• Assists with the development and implementation of audit tools to ensure accurate and current data in Workday.
• Monitors the effectiveness and efficiency of Workday business processes related to employment and hiring. Continuously seeks opportunities for increased efficiency and makes appropriate recommendations for process improvements.
• Assists in representing the University at on-campus or off-campus career fairs and other networking events as needed.
• Other job-related duties as assigned.
• Supports front desk operations as needed.

Skills

MS Office

Verbal & written communication

Interpersonal skills

Job description

Florida Gulf Coast University seeks an Employment Support Specialist to oversee on-campus employment procedures through analysis and collaboration. You will initiate and complete a high volume of employment transactions and provide technical support to hiring managers, partners, and employees.

This role partners with university departments to streamline processes, ensuring best practices and accurate outcomes, while engaging with campus events and career fairs as needed.