Workday Business Systems Analyst

Community Health Network; Indianapolis (IN); Hybrid; USD 70,000 - 90,000; Full time

Job summary

Community Health Network is seeking a Business Systems Analyst to join the team in supporting our Workday platform and HR domain. You will help configure, implement, and support third‑party solutions while partnering with business stakeholders and software vendors.

Ideal candidates bring a bachelor’s in IT or equivalent, 2+ years in healthcare/IT, strong analytical and communication skills, and experience documenting requirements and leading deployments.

Qualifications

• Bachelor’s Degree in Information Technology or equivalent relevant experience required.
• A minimum of 2 or more years of healthcare and/or relevant IT experience.
• Strong analytical and problem‑solving skills.
• Excellent written and verbal skills, including conducting/leading customer meetings, conducting presentations and advising support and implementation teams on technical issues.
• Experience in planning production roll‑out and deployment related activities.
• Experience creating and maintaining documentation and standards.
• Ability to work in a team environment consisting of technical and non‑technical members.
• Ability to work collaboratively in a team environment with a strong focus on customer service and solution ownership.

Responsibilities

• Support Workday HR domain with configuration, implementation and support of third‑party solutions.
• Serve as liaison between business and software vendors to resolve issues and drive improvements.
• Lead discovery into new technology platforms and assist in IT project delivery.
• Collaborate with IT and business peers to enable effective technology solutions.

Skills

Analytical skills

Problem solving

Excellent communication

Customer meetings facilitation

Team collaboration

Education

Bachelor’s Degree in Information Technology or equivalent

Tools

Workday platform

Documentation standards

Job description

Join Community

Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered — and we couldn’t do it without you.

Join Community

Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered — and we couldn’t do it without you.

Make a Difference

Community Health Network is seeking a Business Systems Analyst to join the team in supporting our business technology solutions. This role will have the opportunity to directly impact the configuration, implementation, and support of third‑party solutions as they relate to our Workday platform. Within the Workday you will help support Business Process Administration, Journeys, and among other platform level roles. You will be instrumental throughout the SDLC as a technology partner helping the business make informed decisions around our technology solutions. A day in the life of our Business Systems Analysts may include leading a project, assisting peers in IT or supporting our business through your technological acumen and functional understanding of their applications. You may serve as the liaison between our business and the software vendors in helping resolve issues, enhance our solutions, or lead discovery into new technology platforms. This role will primarily serve support for our HR domain with opportunities that extend across domains in Finance and Supply Chain.

Ideally, candidates for this role present with strong application support history or similar business functional experience and clearly demonstrated aptitude for technology.

Exceptional Skills And Qualifications

• Bachelor’s Degree in Information Technology or equivalent relevant experience required.
• A minimum of 2 or more years of healthcare and/or relevant IT experience.
• Strong analytical and problem‑solving skills.
• Excellent written and verbal skills, including conducting/leading customer meetings, conducting presentations and advising support and implementation teams on technical issues.
• Experience in planning production roll‑out and deployment related activities.
• Experience creating and maintaining documentation and standards.
• Ability to work in a team environment consisting of technical and non‑technical members.
• Ability to work collaboratively in a team environment with a strong focus on customer service and solution ownership.

Work Arrangement

• This position will be a hybrid role if you reside within a 60‑mile radius of 7260 Shadeland Station, Indianapolis, IN 46256. Hybrid expectations include in‑office work once to twice a week and/or on an as needed basis per the needs of the hiring department.
• This position will allow the flexibility to work remotely if you reside outside of the 60‑mile radius parameter of 7260 Shadeland Station, Indianapolis, IN 46256. Community caregivers performing work remotely are permitted to live in the following states: Indiana, Illinois, Ohio, Michigan, Kentucky, Florida, and Texas. Caregivers are not allowed to perform work remotely outside of the above states. Applicants from other states may apply; however, if hired, they will be required to relocate to one of the above states within 60 days of their employment date.

Why Community?

At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community.