Workday Product and Release Coordinator

Community Health Network (Indianapolis); Indianapolis (IN); Hybrid; USD 70,000 - 95,000; Full time

Job summary

Community Health Network is seeking a Business Systems Analyst to join the team to support the Workday platform as IT Product Coordinator. You will translate business priorities into clear direction for IT delivery, partnering with functional coordinators and platform owners to evaluate, prioritize, and deliver technology requests across Finance and Supply Chain domains.

The role includes facilitating intake, maintaining the backlog, coordinating releases, and communicating risks and status to

Qualifications

• Minimum 2+ years of healthcare and/or IT experience.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication; able to lead meetings.
• Experience coordinating application support and IT delivery.

Responsibilities

• Facilitate request intake and prioritize technology backlog.
• Coordinate release and change activities for Workday.
• Communicate status, risks, blockers, and escalations.
• Assist with demand, capacity, and service performance assessments.

Skills

Analytical skills

Problem-solving

Communication skills

Teamwork

Customer service

Stakeholder management

Education

Bachelor’s Degree in Information Technology

Job description

Join Community

Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered — and we couldn’t do it without you.

Make a Difference

Community Health Network is seeking a Business Systems Analyst to join the team in supporting the continued success of our Workday platform serving the role of IT Product Coordinator. This role will have the opportunity to directly impact how technology requests are evaluated, prioritized, coordinated, and delivered across our Finance and Supply Chain business domains. You will partner with Functional Product Coordinators, Platform Owners, shared services teams, and other stakeholders to translate business priorities into clear direction for IT delivery.

A day in the life of our IT Product Coordinator may include facilitating request intake, maintaining and prioritizing the technology backlog, coordinating release and change activities, assisting with the resolution of high-priority incidents, and communicating status, risks, blockers, and escalations. You will also help assess demand, capacity, service performance, and cross-platform dependencies to ensure the Workday platform remains stable, scalable, and aligned with domain priorities.

Ideally, candidates for this role bring experience coordinating application support, technology delivery, product operations, or similar cross-functional work. Strong communication, organization, prioritization, and stakeholder-management skills are essential, along with a demonstrated ability to connect business needs with technology teams.

Exceptional Skills and Qualifications

• Bachelor’s Degree in Information Technology or equivalent relevant experience required.
• A minimum of 2 or more years of healthcare and/or relevant IT experience.
• Strong analytical and problem-solving skills.
• Excellent written and verbal skills, including conducting/leading customer meetings, conducting presentations and assisting support and implementation teams on problem resolution.
• Experience in planning production roll-out and deployment related activities.
• Experience creating and maintaining documentation and standards.
• Ability to work in a team environment consisting of technical and non-technical members.
• Ability to work collaboratively in a team environment with a strong focus on customer service and solution ownership.

Work Arrangement

• This position will be a hybrid role if you reside within a 60-mile radius of 7260 Shadeland Station, Indianapolis, IN 46256. Hybrid expectations include in-office work once to twice a week and/or on an as needed basis per the needs of the hiring department.
• This position will allow the flexibility to work remotely if you reside outside of the 60-mile radius parameter of 7260 Shadeland Station, Indianapolis, IN 46256. Community caregivers performing work remotely are permitted to live in the following states: Indiana, Illinois, Ohio, Michigan, Kentucky, Florida, and Texas. Caregivers are not allowed to perform work remotely outside of the above states. Applicants from other states may apply; however, if hired, they will be required to relocate to one of the above states within 60 days of their employment date.