IT Business Analyst - Hybrid

Community Health Network (Indianapolis); Indianapolis (IN); Hybrid; USD 70,000 - 90,000; Full time

Job summary

Community Health Network is seeking an IT Business Analyst in the Indianapolis area to bridge IT and clinical/business teams. You will elicit requirements, analyze processes and support major change initiatives throughout the development lifecycle.

The role emphasizes complex problem solving, root-cause analysis and collaboration. A Bachelor's in a clinical or IT field is required and Epic experience is preferred.

Qualifications

• Bachelor's degree in a clinical or information technology field is required.
• Two years of experience in clinical and/or IT as a business analyst.
• If clinical, license or certification must be maintained.
• Experience with Epic is strongly preferred.
• Ability to analyze processes and design improvements.
• This is a hybrid role with in-office work 1–2 days per week near Indianapolis.

Responsibilities

• Facilitate requirements elicitation between IT and business areas.
• Define business and IT requirements for major/complex changes.
• Support functional design of processes and systems across the lifecycle.
• Demonstrate root-cause analysis and problem solving.

Skills

Team collaboration

Analytical thinking

Customer service

Epic experience

Education

Bachelor's degree in clinical or IT field

Tools

Epic

Job description

Shadeland Ave
Indianapolis , IN 46256
United States

Shift

Day Job

Hours

8:00am - 5:00pm, Monday - Friday, Hybrid

Join Community

Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered — and we couldn’t do it without you.

Make a Difference

The IT Business Analyst serves as the key facilitator between IT and one or more business areas for requirements elicitation purposes for products and services and examines business needs to ensure needs are valid, understood and met. This position assists in defining business and IT requirements for major/complex business change initiatives as well as the functional design of business process and business system solutions. This position requires the ability to demonstrate complex root cause analysis and problem solving capabilities. Moreover, it requires experience with defined software development methodologies for execution of work throughout the development lifecycle. Further, this position assists business leaders in managing and integrating change back into the organization to minimize the impact of changes to the affected business areas.

Exceptional Skills and Qualifications

Applicants for this position should be able to collaborate with others in a team setting, have excellent communication skills, and a positive attitude toward problem-solving.

• Bachelor’s degree in a clinical or information technology related field is required.
• Two (2) years of experience in clinical and/or information technology field servicing as a business analyst required.
• If clinical, you must maintain license or certification in the clinical area.
• Experience with Epic is strongly preferred.
• Ability to work analytically.
• Ability to use customer service skills to provide an exceptional experience.
• In depth knowledge and understanding of system process analysis and design, process development tools and techniques
• This position is a hybrid role; you must reside within a 60-mile radius of 7351 Shadeland Station, Indianapolis, IN 46256. Hybrid expectations include in-office work once to twice a week and/or on an as needed basis per the needs of the hiring department.

Why Community?

At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community.

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