Workday Associate Engagement Manager

LE002 ERP Analysts Inc; United States; Remote; CAD 80,000 - 110,000; Full time

Job summary

ERPA is seeking an Associate Workday Engagement Manager to support delivery across Workday implementations, AMS and Phase X engagements. You will help manage scope, milestones and budgets, while coordinating between consultants and clients to ensure successful outcomes.

Based in Canada or the USA, the role requires strong communication, ability to travel up to 25%, and a proactive, team-oriented mindset in a fast-paced environment.

Qualifications

• 1+ years of experience managing Workday implementations, AMS and Phase X projects with a Workday partner.
• Experience managing Workday projects for higher education/public sector clients preferred.
• Active Workday EM/PM certification required throughout employment.
• Ability to learn Jira, ServiceNow, Salesforce and Smartsheet quickly.
• Strong verbal and written communication with stakeholders and consultants.

Responsibilities

• Support Engagement Managers on implementations, AMS and Phase X projects.
• Help manage scope, milestones, budgets and governance for multiple engagements.
• Monitor project health, risks, issues, escalations and status updates.
• Assist with work assignments and resource management for engagements.
• Ensure customer satisfaction and maintain referenceable clients.

Skills

Workday implementations

AMS & Phase X projects

JIRA

ServiceNow

Salesforce

Smartsheet

Excellent communication

Travel up to 25%

Education

Workday EM/PM certification

Tools

JIRA

ServiceNow

Salesforce

Smartsheet

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Are you looking to join a dynamic company that truly values their employees, offers great benefits, and has a "people first" culture? At ERPA, we encourage our employees to be innovative and welcome new ideas. Empathy, responsibility, passion, and agility are the values that ERPA emulates in the workplace and seeks in our employees. ERPA is a client-focused technology services firm committed to maximizing the value of our clients' Workday investments. We specialize in implementing Workday solutions for higher education and government organizations, while also providing comprehensive, ongoing support for clients across diverse industries. Our team partners closely with clients to optimize their Workday environments, offering services such as application management, Workday evolution and expansions (Phase X implementations), follow-on solutions, analytics, and continuously enhance the user experience.

Position Summary: Are you a team-oriented, collaborative Associate Workday Engagement Manager that wants to be part of an amazing team? Don’t miss out on this great opportunity! Our Associate Engagement Manager provides support to our Engagement Managers on implementations, AMS and Phase X projects. This role is responsible for all aspects of project delivery and helps support our customers’ long-term goals. The Associate Engagement Manager will contribute to the development of ERPA’s Workday practice and should showcase innovation, strategic thinking and have the drive to make ERPA a Workday partner of choice.

Key Responsibilities

• Be a culture champion for ERPA’s core values (Empathy, Responsibility, Passion, Agility)
• Be the key connection between our consultants and the client
• Support multiple Workday engagements concurrently
• Ensure projects stay within defined scope of Statement of Work (SOW) and meet agreed milestones and budget targets
• Gauge and report project health and monitor risks, issues, and escalations
• Assist with status updates and managing weekly, monthly and quarterly customer governance.
• Assist with work assignments & resource management for AMS and Phase X engagements
• Ensure customer satisfaction remains exceptional and customers are referenceable

Experience and Education Requirements

• 1+ years of experience managing Workday implementations, AMS and Phase X projects with a Workday partner is required.
• Experience managing Workday projects for higher ed/public sector clients is strongly preferred.
• A Workday EM/PM certification is required and must remain in Active status throughout employment with ERPA
• Ability to learn new systems quickly (JIRA, ServiceNow, Salesforce, etc.)
• Prior experience managing projects utilizing Smartsheet
• Excellent verbal and written communication skills are required, along with a proactive approach to ensure alignment with customers, consultants, and other internal stakeholders
• Must have excellent organizational skills and the ability to manage competing priorities
• Ability to travel up to 25%, as needed
• Demonstrated ability to work independently as well as in a team environment, coupled with a desire to have fun while building something new (required)

Location

USA or Canada

Sponsorship

Open to candidates who require sponsorship transfer

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job.

Applicants are considered for all positions in accordance with statutes and regulations concerning non-discrimination on the basis of race, ancestry, age, color, religion, sex, national origin, sexual orientation, gender identity, non-disqualifying disability, veteran status, or other protected classification. ERPA is an equal opportunity employer, as well as a substance and tobacco free workplace. All offers of employment are contingent on successfully passing the pre-employment drug screen and background investigation which may include reference checks, criminal background investigation, and when applicable licensing verification. Applicants must be legally authorized to work in Canada on a full-time basis. We will not consider any applicants that require sponsorship for employment visa status either now or in the future. This position supports ERPA’s U.S. operations. Employment for this role will be administered through a third-party Employer of Record (EOR), which will serve as the individual’s legal employer in Canada. The selected candidate will work in support of ERPA while employment administration, including payroll, benefits, and applicable employment documentation, will be managed through the EOR. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job. Applicants are considered for all positions in accordance with statutes and regulations concerning non-discrimination on the basis of race, ancestry, age, color, religion, sex, national origin, sexual orientation, gender identity, non-disqualifying disability, veteran status, or other protected classification. ERPA is an equal opportunity employer, as well as a substance and tobacco free workplace. All offers of employment are contingent on successfully passing the pre-employment drug screen and background investigation which may include reference checks, criminal background investigation, and when applicable licensing verification. Applicants must be legally authorized to work in the United States on a full-time basis. We will not consider any applicants that require sponsorship for employment visa status either now or in the future.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Notice: We use E-Verify to confirm the identity and employment eligibility of all new hires.

ERPA is a client-centered IT services firm, modernizing and maximizing our clients investments in enterprise applications such as PeopleSoft, Workday, and cloud platforms such as AWS. Founded in 1999, ERPA stands for its guiding principles: Empathy, Responsibility, Passion, and Agility.

We believe that through these principles we can provide the best environment for our employees and the best service and results for our customers. With over 500 consultants spanning across our business lines, we provide solutions that are scalable, responsive, and elastic. We understand the full solution lifecycle of enterprise applications and cloud platforms and provide managed services, managed projects, managed hosting, contract consulting, and consulting services.

ERPA is proud to be an Equal Opportunity company. We provide a fair and equal employment opportunity for all employees and job applicants regardless of age, color, national origin, ancestry, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity, and/or expression, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.

Accommodations: Qualified individuals with a disability have the right to request reasonable accommodation. If you are unable or limited in your ability to use or access our careers website as a result of your disability, request a reasonable accommodation, by sending an e-mail to [e-mail] and informs us regarding the nature of your request, and provide your contact information. Please do not direct any general employment related questions to this email. Only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.