Workday HCM Manager

ERPA; Maryland; On-site; USD 140,000 - 200,000; Full time

Job summary

ERPA is a client-focused technology services firm specializing in Workday solutions for higher education and government clients. We help clients maximize Workday value through implementation, evolution, analytics, and ongoing support.

The HCM Manager will oversee delivery for their team and serve as a hands-on lead consultant in HCM Core and at least one other module, managing up to 10 direct reports and guiding design, configuration, testing, and go-live activities.

Qualifications

• 5+ years as Workday HCM lead/partner consultant at a partner firm.
• Experience leading multiple Workday Phase 1 and Phase X implementations.
• Strong communication and ability to advise on best practices.

Responsibilities

• Manage up to 10 direct reports on the Workday HCM team and lead across client engagements.
• Translate client requirements into design, configuration, and prototyping; support testing and go-live.
• Act as SME for multiple SKUs; support Sales with demos and LOEs.
• Maintain client relationships through proactive delivery and annual events.
• Collaborate with Engagement Managers to align status, communication, and delivery.
• Stay current on Workday enhancements and industry trends; apply AI to improve outcomes.

Skills

Leadership

Client engagement

Workday HCM expertise

Project management

Communication

Strategic thinking

Education

Workday HCM certification with implementer access

Tools

Jira

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Are you looking to join a dynamic company that truly values their employees, offers great benefits, and has a "people first" culture? At ERPA, we encourage our employees to be innovative and welcome new ideas. Empathy, responsibility, passion, and agility are the values that ERPA emulates in the workplace and seeks in our employees.

ERPA is a client-focused technology services firm committed to maximizing the value of our clients' Workday investments. We specialize in implementing Workday solutions for higher education and government organizations, while also providing comprehensive, ongoing support for clients across diverse industries. Our team partners closely with clients to optimize their Workday environments, offering services such as application management, Workday evolution and expansions (Phase X implementations), follow-on solutions, analytics, and continuously enhance the user experience.

Position Summary

The HCM Manager will oversee delivery for their team, ensuring successful implementation and post-production support, while also serving as a hands-on lead consultant in HCM Core and at least one additional module, such as Core Compensation, Advanced Compensation, Benefits, Talent/Performance, Recruiting, PEX, or Learning.

As the HCM Manager, you should be comfortable troubleshooting and/or navigating Workday Security and be able to build custom reports. This role will actively contribute to the development of ERPA's Workday practice, and we’re looking for an innovative, strategic leader with the drive to make ERPA a Workday partner of choice.

Key Responsibilities

• Manage up to 10 direct reports on the Workday HCM team while also serving as a hands-on functional lead Workday consultant across multiple client engagements with limited direction
• Understand client business requirements and provide guidance throughout design, configuration, and prototyping; and assist clients with testing and go-live activities
• Serve as a Subject Matter Expert for multiple SKUs, supporting the Sales team with sales presentations, demos, and LOEs
• Support clients during annual events (e.g., Talent/Performance, Merit, Open Enrollment, ACA) and maintain strong client relationships through trust and exceptional service
• Collaborate with Engagement Managers and cross-functional teams to ensure alignment on project status, communication, and delivery
• Stay current on industry trends, Workday enhancements, and advise on Workday best practices
• Leverage AI and emerging technologies to drive efficiency, enhance delivery, and improve client outcomes
• Assign and prioritize Jira tickets across the team based on utilization and overall workload
• Maintain accurate forecasting and provide team utilization updates to leadership during the weekly operations meeting
• Conduct regular 1:1 meetings with direct reports, providing guidance, support, and career development
• Participate in annual performance reviews
• Actively participate in the hiring process – collaborate with Talent Acquisition on job requirements, review candidate submittals, conduct technical interviews, provide timely feedback, and lead onboarding training sessions for new team members

Experience and Education Requirements

• Previous supervisory experience is highly preferred
• A minimum of five years of experience as a Workday HCM lead/partnerconsultant at a partner firm is required
• Must have experience independently leading at least two Workday Phase 1 implementations and two Workday Phase X implementations
• Experience implementing Workday for Higher Education and/or State and Local Government clients is preferred
• Workday HCM certification with implementer access is required and must have at least 2 of the following additional Workday certifications: Core Compensation, Advanced Compensation, Benefits, Talent/Performance, Recruiting, Learning, PEX
• WorkdayPartnercertifications must remain in Active status throughout employment with ERPA
• Strong organizational skills are required. Must be able to manage multiple priorities and meet deadlines
• Excellent verbal and written communication skills are required, along with a detailed understanding of WorkdayHCMprocesses and best practices to make appropriate implementation recommendations
• Demonstrated ability to work independently as well as in a team environment, coupled with a desire to have fun while building something new (required)

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job.

Applicants are considered for all positions in accordance with statutes and regulations concerning non-discrimination on the basis of race, ancestry, age, color, religion, sex, national origin, sexual orientation, gender identity, non-disqualifying disability, veteran status, or other protected classification.

ERPA is an equal opportunity employer, as well as a substance and tobacco free workplace. All offers of employment are contingent on successfully passing the pre-employment drug screen and background investigation which may include reference checks, criminal background investigation, and when applicable licensing verification.

Applicants must be legally authorized to work in the United States on a full-time basis. We will not consider any applicants that require sponsorship for employment visa status either now or in the future.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Notice: We use E-Verify to confirm the identity and employment eligibility of all new hires.