Workcell Leader: Operations Excellence & Growth

Nypro DR; San Jose (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

Jabil in San Jose is seeking an experienced Workcell Leader to drive continuous improvement, optimize operations, and deliver exceptional value to customers. You will lead a cross-functional team, set clear goals, monitor operational metrics, and ensure timely responses to production needs.

The role emphasizes people development, cost control, and strategic execution, coordinating with functional managers and other units to align resources with campus directions while sustaining a safe,

Responsibilities

• Identify people requirements that meet the needs of the Workcell and the customer/product (i.e. # of ME's, QE's, TE's, IE's)
• Communicate people requirements to Functional Managers (FM).
• Identify key factors in team member turnover that can be improved and make improvements.
• Identify individual and team strengths and development needs on an ongoing basis.
• Coach and mentor Workcell team members daily to deliver excellence to every internal and external customer.
• Establish clear measurable goals and objectives to determine individual and team results (i.e. operational metrics, results against project timelines, knowledge of operational roles and responsibilities, personal development goals).
• Provide ongoing feedback to Functional Managers on team member's contribution to the Workcell.
• Express pride in team and encourage members of the Workcell to feel good about their accomplishments.
• Drive individuals and the team to continuously improve in key operational metrics and in the achievement of the customer and Workcell goals.
• Coordinate activities of large teams and keep them focused in times of crises.
• Ensure recognition and rewards are recommended fairly and consistently in the Workcell to Function Managers.
• Provide communication forum for the exchange of ideas and information with the workcell.
• Organize verbal and written ideas clearly and use an appropriate business style.
• Ask questions; encourage input from Workcell team.
• Assess communication style of individual team members and adapt own communication style accordingly.
• Act as a communication link between the Business Unit and Operations Unit.
• Know and understand the campus strategic directions.
• Define, develop and implement a customer/workcell strategy that contributes to the campus strategic directions.
• Develop an understanding of the Functional business strategies as they pertain to the workcell/customer.
• Provide regular updates to the Function Manager, Business Unit Manager, and Assistant Operations Manager on the execution of the strategy.
• Identify resource requirements that meet the needs of the workcell and the customer/product (i.e. machines, lines, visuals).
• Communicate resource requirements to Function Managers.
• Develop the monthly business unit forecast with the Business Unit Manager.
• Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value-added processes, or complete re-engineering of processes and systems).
• Utilize tools to monitor department cost and cost trends, striving continuously to improve value.
• Provide feedback to Business Unit Manager and Assistant Operations Manager on costs and cost trends.
• Prepare timely forecasts for the workcell.
• Compare forward forecast results to historical actual results for trend assessment and analysis.
• Complete variance of actual results versus the forecast on time and communicate results to Business Unit Manger, Assistant Operations Manager, Operations Manager and Workcell Team.
• Train the workcell teams on the validity of management by metrics and with the team monitor all workcell metrics.
• Drive continuous improvement through trend reporting analysis and metrics management.
• Assure that procedures and work instructions are efficient and not redundant.
• Offer new ideas and suggestions for improvement. Identify and implement new practices and processes.
• Demonstrate a commitment to customer service; anticipate, meet, and exceed expectations by solving problems quickly and effectively; making customer issues a priority.
• Lead by example.
• Exchange knowledge and information with other in-house units and Jabil facilities to ensure best practices are shared throughout the Jabil.

Job description

Jabil in San Jose is seeking an experienced Workcell Leader to drive continuous improvement, optimize operations, and deliver exceptional value to customers. You will lead a cross-functional team, set clear goals, monitor operational metrics, and ensure timely responses to production needs.

The role emphasizes people development, cost control, and strategic execution, coordinating with functional managers and other units to align resources with campus directions while sustaining a safe,