Work Study, Student Support (Counseling)

Cuyahoga Community College; Parma (OH); On-site; USD 17,000 - 22,000; Part time

Job summary

Cuyahoga Community College is seeking a Work Study student to assist in the Counseling department at the Western Campus in Parma, OH. The role focuses on front-line support, appointment coordination, and confidential handling of student information.

The position emphasizes professional communication, administrative tasks, and learning departmental operations under supervision. Schedule will be determined by the hiring manager and student, with opportunities to gain practical experience.

Qualifications

• Must maintain 6 credit hours each semester.
• Minimum cumulative GPA of 2.5.
• Maintain satisfactory academic progress.
• Adhere to College confidentiality policy.
• Pass background and drug screening.

Responsibilities

• Answer phone and take messages.
• Clerical duties: filing, data entry, copying and faxing.
• Open and sort mail.
• Assist with special projects and events.
• Support department activities and workflow.

Skills

Interpersonal communication

Phone handling

Data entry

Organization

Time management

Education

High school diploma or student

Tools

Microsoft Office

Job description

Work Study, Student Support (Counseling)

Work Study, Student Support (Counseling)

Department: Counseling

Location: Western Campus

Reports To: Assistant Dean, Counseling

Recruitment Type: Internal

Employment Type: Student

Union Position: Non-Union

Work Schedule: DAYS TO BE DETERMINED BY HIRING MANAGER AND STUDENT

Job Description:

LearningObjectives:

Objective 1: ProfessionalCommunication and Ethical Conduct

Students will developprofessional communication skills by scheduling appointments, demonstrating acompassionate and confidential demeanor. They will also learn the ethicalprinciples of privacy and confidentiality relevant to a mental health setting,ensuring they can handle sensitive student information with discretion. Thisobjective focuses on the core skills needed to be the first point of contactfor students seeking help, which is crucial for building trust and ensuring apositive experience.

Objective 2: FoundationalAdministrative and Organizational Skills

The students will gain hands-onexperience in administrative tasks by preparing materials for workshops andevents. This includes organizing documents, setting up presentation spaces, andcoordinating resources. This objective will teach the student how to managetime effectively, prioritize tasks, and contribute to the smooth operation ofdepartmental events, which are essential skills for any professionalenvironment.

• Consistently maintain 6 credit hours each semester;
• Haveand maintain a minimum cumulative GPA of 2.5.
• Maintain satisfactory academic progress;
• Adhere to College's confidentiality policy;
• Successfully pass background/drug screening;
• Answer phone and take messages;
• Clerical duties such as filing, data entry, copying and faxing;
• Open and sort mail;
• Strong interpersonal communication skills;
• Willingness to learn new technology;
• Assist with special projects;
• Other duties as assigned.

Special Note: Number of Openings (1)

Affirmative Action Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.