Work Study, Student Support (Adjunct Services)

Cuyahoga Community College; Cleveland (OH); On-site; USD 16,531 - 20,664; Full time

Job summary

Cuyahoga Community College seeks a student for the Adjunct Services team at the Metropolitan Campus to support administrative tasks and campus operations.

The role focuses on developing proficiency with office software, data entry, scheduling, and confidential handling of information in a professional environment. Successful candidates will work 6 credit hours per semester and may participate in special projects.

Qualifications

• Develop proficiency in office software and systems using our database, calendaring software, and communication platforms.
• Maintain physical and digital files and prepare materials for meetings and workshops.
• Enter data accurately and ensure compliance with university policies.
• Draft emails and answer phones, interacting with staff, faculty, and other departments.
• Troubleshoot administrative issues independently and seek help when needed.
• Adapt to changing priorities in a fast-paced office environment.
• Maintain confidentiality and demonstrate professionalism.
• Achieve 6 credit hours each semester and maintain satisfactory academic progress.
• Pass background/drug screening.
• Open and sort mail, clerical duties, filing, data entry, copying and faxing.

Responsibilities

• Manage information and schedules using databases and calendaring tools.
• Prepare meeting materials and maintain organized files.
• Enter data with attention to accuracy and policy compliance.
• Draft professional emails and handle phone communications.
• Assist with special projects and other duties as assigned.

Skills

Office software

Data entry

File management

Calendar management

Communication

Tools

Database systems

Calendaring software

Communication platforms

Job description

Department: Adjunct Services

Location: Metropolitan Campus

Reports To: Manager, Adjunct Services

Recruitment Type: Internal

Requisition ID: req7114

Employment Type: Student

Union Position: Non-Union

Work Schedule: DAYS TO BE DETERMINED BY HIRING MANAGER AND STUDENT

Learning Objectives

Administrative And Office Skills

• Develop proficiency in office software and systems by using our database, calendaring software, and communication platforms to manage information and schedules.


• Improve organizational skills by maintaining physical and digital files, handling incoming and outgoing correspondence, and preparing materials for meetings and workshops.


• Enhance attention to detail by accurately entering data, proofreading documents, and ensuring compliance with university policies in our administrative processes.

Communication Skills

• Strengthen professional communication skills by drafting emails, answering phone calls, and interacting with staff, faculty, and other departments.


• Learn to communicate effectively in a professional setting by asking clarifying questions, providing clear updates on tasks, and participating in team meetings.

Problem-Solving and Adaptability

• Gain experience in problem-solving by independently troubleshooting common administrative issues and seeking assistance when needed.


• Develop adaptability and initiative by taking on new tasks, adjusting to changing priorities, and learning new procedures in a fast-paced office environment.

Professionalism and Teamwork

• Cultivate professionalism by managing confidential information with discretion and demonstrating a strong work ethic, punctuality, and reliability.


• Understand the dynamics of a professional workplace by collaborating with team members, contributing to a positive office culture, and supporting team goals.


• Learn about the structure of higher education by gaining insight into how Adjunct Services supports faculty and contributes to the broader academic mission of the university.


• Consistently maintain 6 credit hours each semester;


• Maintain satisfactory academic progress;


• Adhere to College's confidentiality policy;


• Successfully pass background/drug screening;


• Answer phone and take messages;


• Clerical duties such as filing, data entry, copying and faxing;


• Open and sort mail;


• Strong interpersonal communication skills;


• Willingness to learn new technology;


• Assist with special projects;


• Other duties as assigned.

Special Note: Number of Openings (1)

Affirmative Action Statement

Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.