Work Study, Student Support (Counseling)

Cuyahoga Community College; Cleveland (OH); On-site; USD 17,000 - 21,000; Part time

Job summary

Cuyahoga Community College is seeking a Student Worker for the Counseling Department at the Metropolitan Campus. The role provides essential administrative support, including scheduling appointments, organizing materials for workshops, answering phone calls, and assisting with events to ensure smooth daily operations.

Candidates should maintain at least a 2.5 cumulative GPA, carry 6 credit hours per semester, and be willing to learn new technology while upholding confidentiality and privacy

Qualifications

• Minimum cumulative GPA of 2.5.
• Maintain 6 credit hours each semester.
• Background check and drug screening.
• Strong interpersonal communication skills.
• Willingness to learn new technology.
• Clerical duties such as filing, data entry, copying and faxing.

Responsibilities

• Answer phone and take messages.
• Open and sort mail.
• Clerical duties such as filing, data entry, copying and faxing.
• Assist with special projects.
• Other duties as assigned.

Skills

Professional communication

Interpersonal skills

Confidentiality ethics

Clerical duties

Data entry

Phone etiquette

Job description

Department: Counseling

Location: Metropolitan Campus

Reports To: Manager, Counseling

Recruitment Type: Internal

Requisition ID: req7421

Employment Type: Student

Union Position: Non-Union

Work Schedule: DAYS TO BE DETERMINED BY HIRING MANAGER AND STUDENT

Job Description

Learning Objectives

Objective 1: Professional Communication and Ethical Conduct

Students will develop professional communication skills by scheduling appointments, demonstrating a compassionate and confidential demeanor. They will also learn the ethical principles of privacy and confidentiality relevant to a mental health setting, ensuring they can handle sensitive student information with discretion. This objective focuses on the core skills needed to be the first point of contact for students seeking help, which is crucial for building trust and ensuring a positive experience.

Objective 2: Foundational Administrative and Organizational Skills

The students will gain hands-on experience in administrative tasks by preparing materials for workshops and events. This includes organizing documents, setting up presentation spaces, and coordinating resources. This objective will teach the student how to manage time effectively, prioritize tasks, and contribute to the smooth operation of departmental events, which are essential skills for any professional environment.

• Have and maintain a minimum cumulative GPA of 2.5.
• Consistently maintain 6 credit hours each semester;
• Maintain satisfactory academic progress;
• Adhere to College's confidentiality policy;
• Successfully pass background/drug screening;
• Answer phone and take messages;
• Clerical duties such as filing, data entry, copying and faxing;
• Open and sort mail;
• Strong interpersonal communication skills;
• Willingness to learn new technology;
• Assist with special projects;
• Other duties as assigned.

Special Note

Number of Openings (3)

Affirmative Action Statement

Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.