Work Study, Student Support (Al Lopez Academic Alliance)

Cuyahoga Community College; Kentucky; On-site; USD 16,531 - 22,041; Full time

Job summary

Cuyahoga Community College seeks a front-line student services helper to assist with registration processes and college services. You will greet students and guests in English and Spanish, provide information on support services, and help with campus events and outreach.

The role requires strong interpersonal skills and a willingness to learn new technology, with duties spanning phone answering, clerical tasks, and mail handling as part of daily operations.

Qualifications

• Assist students with registration and college processes.
• Provide information about academic support services.
• Demonstrate strong communication while welcoming students and guests.

Responsibilities

• Answer phone and take messages.
• Clerical duties such as filing, data entry, copying and faxing.
• Open and sort mail; assist with events and outreach.

Skills

Interpersonal skills

Bilingual English/Spanish

Job description

Job Description

Learning Objectives: Provide peer-to-peer assistance to other students about registration, other college processes and academic support services. Greet students and guests in personand on phone in English and/or Spanish. Assist with student events and outreach activities.

• Consistently maintain 6 credit hours each semester;
• Maintain satisfactory academic progress;
• Adhere to College's confidentiality policy;
• Successfully pass background/drug screening;
• Answer phone and take messages;
• Clerical duties such as filing, data entry, copying and faxing;
• Open and sort mail;
• Strong interpersonal communication skills;
• Willingness to learn new technology;
• Assist with special projects;
• Other duties as assigned.

Affirmative Action Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.