Work Study, Student Support (Student Affairs)

Cuyahoga Community College; Highland Hills (OH); On-site; USD 17,000 - 22,000; Part time

Job summary

Cuyahoga Community College is seeking two Student employees for the Eastern Campus under the Student Accessibility Services. This role emphasizes customer service, peer assistance with college systems, and collaboration across campus.

Responsibilities include administrative duties, event support, and assisting with special projects while maintaining enrolled credit hours. Applicants must pass a background check and drug screen as part of the process.

Qualifications

• Provide support services for students with disabilities at the Eastern Campus.
• Assist peers with college systems, resources, and processes.
• Build teamwork and problem-solving skills by collaborating with student employees and staff.
• Demonstrate strong interpersonal communication throughout campus events and daily tasks.

Responsibilities

• Develop professional competencies in customer service and communication.
• Assist peers with college systems, resources, and processes.
• Build your teamwork and problem-solving skills by working collaboratively with other student employees and staff.
• Enhance leadership, teamwork, and intercultural competence by supporting campus events and engaging with diverse student populations.
• Answer phone and take messages; perform clerical duties such as filing, open mail, and copying.
• Assist with special projects and other duties as assigned.
• Maintain 6 credit hours each semester and ensure satisfactory academic progress.
• Adhere to the College's confidentiality policy and pass background/drug screening.

Skills

Customer service

Interpersonal communication

Teamwork

Adaptability

Job description

Department: Student Affairs

Location: Eastern Campus

Reports To: Office Assistant, Student Accessibility

Recruitment Type: Internal

Requisition ID: req7360

Employment Type: Student

Union Position: Non-Union

Work Schedule: DAYS TO BE DETERMINED BY HIRING MANAGER AND STUDENT

Learning Objectives: The responsibility of the Student Accessibility Services is to provide support services for students with disabilities here at the Eastern Campus. The office supports students with disabilities at any Tri-C campus; Common disability types include learning disabilities, sensory limitations, psychiatric conditions, physical mobility conditions, and chronic health issues.

In this role, you will:

• Develop professional competencies in customer service and communication
• Assist peers with college systems, resources, and processes
• Build your teamwork and problem-solving skills by working collaboratively with other student employees and staff
• Enhance leadership, teamwork, and intercultural competence by supporting campus events and engaging with diverse student populations.
• Answer phone and take messages;
• Clerical duties such as filing, open mail, and copying;
• Assist with special projects;
• Other duties as assigned.
• Consistently maintain 6 credit hours each semester;
• Maintain satisfactory academic progress;
• Adhere to College's confidentiality policy;
• Successfully pass background/drug screening;
• Answer phone and take messages;
• Clerical duties such as filing, data entry, copying and faxing;
• Open and sort mail;
• Strong interpersonal communication skills;
• Willingness to learn new technology;
• Assist with special projects;
• Other duties as assigned.

Special Note: Number of Openings (2)

Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.

Affirmative Action Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.