Work Study Student-2

Santa Fe College; Gainesville (FL); On-site; USD 17,000 - 21,000; Part time

Job summary

Santa Fe College in Gainesville, FL is seeking a Work Study student to greet visitors, assist with mail, provide administrative support, and protect the privacy of student records. The role requires enrollment in SF College (6+ credits), good academic standing, and a 2.5 GPA with a background check.

The position emphasizes service excellence, multi-tasking, and professional communication with students and staff, in a welcoming campus environment.

Qualifications

• Must be a currently enrolled Santa Fe College student in good academic standing and taking six or more credit hours.
• A criminal background check will be conducted.
• Must maintain a 2.5 GPA.
• Ability to work successfully in a multi-cultural environment.
• Communicate professionally with students and faculty.
• Comply with FERPA and confidentiality rules.

Responsibilities

• Greets visitors and responds to inquiries in person and over the phone in a professional, welcoming manner.
• Distributes mail and office supplies and operates copier/printer.
• Provides administrative support to faculty and other staff members.
• Strictly maintains privacy and security of student records per regulations and college policies.
• Follows all college procedures, rules, and destruction guidelines; adheres to FERPA and confidentiality.
• Delivers courteous, informed, accessible, and professional service to students and colleagues.
• Performs other duties as assigned.

Skills

Customer Service

Communication

Organization & Time Management

Problem Solving

Detail Oriented

Multi-task

Adaptability to Change

Ethics

Multi-cultural environment

Diplomatic/Empathetic Communication

Education

Enrolled Santa Fe College student (6+ credits)

Job description

Job Description Summary

Work Study

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Job Description

Responsibilities and Duties Include:

• Provides a professional, helpful, and welcoming atmosphere by greeting, responding to, and directing visitors in-person and over the phone.

• Distributes mail and office supplies and operates and maintains copier/printer.

• Provides administrative support to the faculty and other staff members.

• Strictly honors the privacy and security of student records and other sensitive information according to appropriate state, federal and college regulations, policies, and procedures.

• Complies with all published College Rules, procedures, guidelines, and laws/regulations governing public employees, including but not limited to those related to document retention and destruction, FERPA, and confidentiality.

• Provides service excellence through courteous, informed, accessible, and professional engagement.

• Performs other duties as assigned.

QUALIFICATIONS

Required: Must be a currently enrolled Santa Fe College student, in good academic standing, taking six (6) or more credit hours.

Additional Requirements: A criminal background check will be conducted. Must maintain a 2.5 GPA.

General Knowledge, Skills, and Abilities

• Ability to work successfully in a multi-cultural environment.

• Adaptability to Change – able to be flexible and supportive, able to positively and proactively assimilate change in rapid growth environment.

• Communication – able to effectively communicate in a professional, diplomatic, empathetic, and tactful manner using preferred method and level as applicable to the job.

• Customer Service – ability to respond promptly and courteously to all questions from students and faculty, demonstrating patience and persistence when helping students with little or no computer skills.

• Ethics – able to demonstrate integrity, professionalism, civility, and a high degree of ethics in all job-related actions.

• Organization & Time Management – able to plan, schedule, and organize tasks related to the job to achieve goals within or ahead of established time frames.

• Problem Solving – proven skills in identifying issues, determining their cause, developing creative solutions, and following through with implementing resolutions.

• Detail Oriented - Proven accuracy and attention to detail.

• Multi-task - Ability to expeditiously organize, coordinate, manage, prioritize, and perform multiple tasks simultaneously to swiftly assess a situation, determine a logical course of action, and apply the appropriate response.

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

Santa Fe College (SF) is committed to maintaining a work and educational environment that embraces diversity and where no member of the college community is excluded from participation in, denied the benefits of, or subject to discrimination in any college program or activity based on: their race, ethnicity, national origin, color, religion, age, disability, sex, pregnancy status, gender identity, sexual orientation, marital status, genetic information, political opinions or affiliations, or veteran status. This commitment applies to employees, volunteers, students, and, to the extent possible, to third parties, applicants for admission, applicants for employment, and the general public. sfcollege.edu/eaeo
Inquiries regarding non-discrimination policies or concerns about discrimination or harassment, including concerns about sexual harassment or sexual violence under Title IX, should be directed to: [e-mail]

Santa Fe College reserves the right to extend deadlines and/or not to offer advertised positions. Preference will be given to eligible veterans and spouses of veterans.