Educational Aide, Digital Media and Graphic Design Technology

LM Wind Power / GE; Town of Florida (NY); On-site; USD 17,047 - 24,280; Full time

Job summary

LM Wind Power / GE is seeking an Educational Aide for Digital Media and Graphic Design Technology. This role supports faculty, staff, visitors, and students in the Fine Arts Department by providing administrative assistance, maintaining office supplies, and ensuring a welcoming atmosphere.

The ideal candidate must be a currently enrolled Santa Fe College student, maintaining a minimum 2.5 GPA, and have strong communication and customer service skills.

Qualifications

• Must maintain a 2.5 GPA.
• Required to be enrolled in six or more credit hours.

Responsibilities

• Provides administrative support to faculty and staff.
• Operates and maintains copier/printer.
• Directs inquiries appropriately.

Skills

Multi-cultural communication

Adaptability to change

Customer Service

Organization & Time Management

Problem Solving

Detail Oriented

Multi-tasking

Education

Currently enrolled Santa Fe College student

Job description

Job Description Summary

The Educational Aide for Digital Media and Graphic Design Technology supports and assists faculty, staff, visitors, and students in the Fine Arts Department.

Responsibilities and Duties

• Provides a professional, helpful, and welcoming atmosphere by greeting, responding to, and directing visitors in-person and over the phone.


• Distributes mail and office supplies and operates and maintains copier/printer.


• Accepts, screens, and routes telephone calls concerning activities and operations of the office, directing inquiries as appropriate and/or providing information.


• Provides administrative support to the faculty and other staff members.


• Performs duties consistent with the functions of Digital Media and Graphic Design Technology.


• Strictly honors the privacy and security of student records and other sensitive information according to appropriate state, federal and college regulations, policies, and procedures.


• Complies with all published College Rules, procedures, guidelines, and laws/regulations governing public employees, including but not limited to those related to document retention and destruction, FERPA, and confidentiality.


• Provides service excellence through courteous, informed, accessible, and professional engagement.


• Performs other duties as assigned.

Qualifications

Required: Must be a currently enrolled Santa Fe College student, in good academic standing, taking six (6) or more credit hours.

Additional Requirements: A criminal background check will be conducted. Must maintain a 2.5 GPA.

General Knowledge, Skills, and Abilities

• Ability to work successfully in a multi-cultural environment.


• Adaptability to change – able to be flexible and supportive, able to positively and proactively assimilate change in rapid growth environment.


• Communication – able to effectively communicate in a professional, diplomatic, empathetic, and tactful manner.


• Customer Service – ability to respond promptly and courteously to all questions from students and faculty, demonstrating patience and persistence when helping students with little or no computer skills.


• Ethics – able to demonstrate integrity, professionalism, civility, and a high degree of ethics in all job-related actions.


• Organization & Time Management – able to plan, schedule, and organize tasks related to the job to achieve goals within or ahead of established time frames.


• Problem Solving – proven skills in identifying issues, determining their cause, developing creative solutions, and following through with implementing resolutions.


• Detail Oriented – proven accuracy and attention to detail.


• Multi-task – ability to expeditiously organize, coordinate, manage, prioritize, and perform multiple tasks simultaneously to swiftly assess a situation, determine a logical course of action, and apply the appropriate response.

Other Information

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending on the date of your retirement.

Equal Opportunity Statement

Santa Fe College (SF) is committed to maintaining a work and educational environment that embraces diversity and where no member of the college community is excluded from participation in, denied the benefits of, or subject to discrimination in any college program or activity based on race, ethnicity, national origin, color, religion, age, disability, sex, pregnancy status, gender identity, sexual orientation, marital status, genetic information, political opinions or affiliations, or veteran status. This commitment applies to employees, volunteers, students, and, to the extent possible, to third parties, applicants for admission, applicants for employment, and the general public. sfcollege.edu/eaeo

Inquiries regarding non-discrimination policies or concerns about discrimination or harassment should be directed to [e-mail]. Santa Fe College reserves the right to extend deadlines and/or not to offer advertised positions. Preference will be given to eligible veterans and spouses of veterans.