Work Study Residential Safety Assistant

Bridgewater Bagel & Coffee; Bridgewater (MA); On-site; USD 17,047 - 24,280; Part time

Job summary

Bridgewater Bagel & Coffee is hiring a Residential Safety Assistant. This role involves providing a safe and inclusive residential experience for students at Bridgewater State University. You will engage positively with residents while ensuring safety and compliance with university policies.

This position requires evening and weekend availability, along with duties in security and community support. Compensation is set at $15.00 per hour. Interested candidates should be in satisfactory disciplinary status and possess good communication skills.

Qualifications

• Must be in satisfactory disciplinary status.
• Must have previous or current on-campus living experience (preferred).
• Ability to exercise sound judgment.

Responsibilities

• Provide customer service and develop community in residence halls.
• Ensure safety and security by monitoring residence hall access.
• Report violations of university policies.

Skills

Good communication skills

Customer service skills

Ability to maintain confidentiality

Tools

Microsoft products

Card access systems

Maxient Reporting

Job description

Position Title

Work Study Residential Safety Assistant

Position Description

Residence Life & Housing provides a safe, inclusive, and quality residential experience where access to programs, services, and staff fosters a sense of community in an environment conducive to learning.

The Residential Safety Assistant (RSAs) will be expected to work a minimum of about 10 hours each week during the academic year when school is in session. Typical hours consist of shifts between 5 pm and 2 am. RSAs should expect to work weekends and late shifts, subject to change based on departmental needs.

Responsibilities

• Provide solid customer service and develop community in the residence halls through positive interactions with resident students, guests, and staff.
• Ensure safety and security in the residence halls by checking and identifying all persons entering the residence hall and registering guests of resident students.
• Enforce university and RLH policies while reporting any violations. Perform lockouts while on duty, assist with work order submissions, and provide general assistance to the security program.
• Attend all required Departmental trainings, including August & January trainings prior to the start of the semester.
• Check BSU email and Teams daily.
• Learn and utilize technology, including Microsoft products, card access systems, and Maxient Reporting.

Additional Notes

• All RSAs work during nights, weekends, major campus events, some holidays, and during inclement weather.
• All RSAs are expected to contribute to picking up shifts that become vacant as much as possible.
• All RSAs are student leaders and are expected to follow the student code of conduct and any RLH policies at all times, even when off shift. This includes Family Rights and Privacy Acts and maintaining sensitive student information.
• All RSAs must conduct themselves in a professional manner, including wearing a nametag and uniform when on shift, being on time, working collaboratively with all university staff, submitting timesheets by the deadline, and fulfilling all job responsibilities.
• All RSAs are expected to prioritize the RSA position as a job while proactively communicating any schedule conflicts, including requests for shift coverage.

Preferred Qualifications

• Must be in satisfactory disciplinary status as determined by the Office of Residence Life and Housing.
• Must possess good communication and customer service skills.
• Previous or current on‑campus living experience or similar is preferred, but not required.
• Ability to maintain confidentiality.
• Ability to exercise sound and appropriate judgment.
• Ability to effectively handle difficult situations.

Physical Demands

Being able to sit for extended periods of time while maintaining focus.

Special Conditions for Eligibility

Please be aware that employment at Bridgewater State University is contingent upon completion of a successful background check. Bridgewater State University is an E‑Verify employer.

EEO Statement

Bridgewater State University is an equal employment opportunity employer and considers all qualified candidates without regard to race, color, religion, sex, age, national origin, disability status, veteran status, gender identity, sexual orientation, genetic information, pregnancy or pregnancy‑related condition or any other characteristic protected by law.

Contact

Courtney McIntosh – [e-mail]
Dorothy MacDonald – [e-mail]
Keith Lally‑Lydon – [e-mail]
Jay Philantrope – [e-mail]

Compensation

Hourly Rate: $15.00