Work-Study Assistant (Residential Student Technicians) - Office of Housing & Residence Life

Tamus; Prairie View (TX); On-site; USD 17,000 - 21,000; Full time

Job summary

Prairie View A&M University’s Office of Housing & Residence Life is hiring a Work-Study Assistant (Residential Student Technicians) to support daily operations and provide customer service to residents and staff. You will assist at the front desk, handle inquiries, and help with events and move-in/out tasks.

This student worker role offers hourly pay and opportunities to gain experience in residential life services while maintaining academic commitments, with flexible hours up to 20 per week.

Qualifications

• Current Prairie View A&M University student.
• Eligible for Federal Work-Study.
• Good academic (minimum cumulative 2.5 GPA) and disciplinary standing.
• Ability to work up to 20 hours per week and evenings/weekends as needed.

Responsibilities

• Provide exceptional customer service to residents, guests, and staff.
• Assist with front desk operations, office coverage, and administrative tasks.
• Answer phones, emails, and general housing inquiries.
• Support residence hall opening, closing, move-in, and move-out processes.
• Assist with educational, social, and departmental events.
• Report maintenance, safety, or operational concerns to professional staff.
• Provide logistical support for event spaces and setup/tear down.
• Maintain confidentiality and comply with FERPA and university policies.

Skills

Customer service

Communication

Time management

Reliability

Professional demeanor

Tools

Microsoft Office

Job description

Job Title
Work-Study Assistant (Residential Student Technicians) | Office of Housing & Residence Life

Agency
Prairie View A&M University

Department
Housing & Residential Life

Proposed Minimum Salary
$12.00 hourly

Job Location
Prairie View, Texas

Job Type
Student Worker

Job Description
Residential Student Technicians (RSTs) support the daily operations of the Office of Housing & Residence Life by providing customer service, administrative assistance, operational support, and engagement initiatives that contribute to a safe, welcoming, and student-centered residential community. Assignments vary based on departmental needs and may include front desk operations, office support, residential life/education, facilities support, summer conferences or special events, special projects, and other departmental initiatives.

Essential Responsibilities

• Provide exceptional customer service to residents, guests, faculty, staff, and visitors.
• Assist with front desk operations, office coverage, and administrative tasks.
• Answer phones, emails, and general housing inquiries.
• Support residence hall opening, closing, move-in, and move-out processes.
• Assist with educational, social, and departmental events.
• Report maintenance, safety, or operational concerns to professional staff.
• Provide logistical and set-up/tear down support for event spaces
• Maintain confidentiality and comply with FERPA and university policies.
• Complete special projects and other duties as assigned.
• Other duties as assigned.

Required Qualifications

• Current Prairie View A&M University student.
• Eligible for Federal Work-Study.
• Good academic (minimum cumulative 2.5 GPA) and disciplinary standing
• Ability to work up to 20 hours per week.
• Ability to work evenings and weekends as needed

Preferred Qualifications

• Strong customer service and communication skills.
• Dependable, organized, and professional.
• Experience with Microsoft Office or similar software.
• Ability to work independently and collaboratively.

Knowledge, Skills & Abilities

• Excellent interpersonal communication.
• Professional judgment and problem-solving.
• Time management and reliability.
• Commitment to customer service and teamwork.

Areas of Assignment

• Housing Operations
• Community Service Desks
• Residential/Life Education
• Commuter Student Support Services
• Marketing & Outreach
• Facilities Support/ Event/Room Set-up
• Summer Conferences/Event Services
• Special Projects
• Commuter Student Support Services

Basic Work Expectations

• Complete required training.
• Report to work on time and complete scheduled hours.
• Wear the appropriate work uniform or attire assigned.
• Maintain professionalism and confidentiality.
• Represent Housing & Residence Life positively.
• Follow all university and departmental policies.

*This posting is not intended to cover all work responsibilities but provide a general understanding of the basic responsibilities and expectations. A more complete employment agreement for review and signature will be provided for successful candidates.

Job Close Date:
Open until filled

Background Check Requirements:
All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.