Work-Study Assistant (Residential Student Technicians) | Office of Housing & Residence Life

Texas A&M Engineering Experiment Station; Prairie View (TX); On-site; USD 14,000 - 19,000; Part time

Job summary

Prairie View A&M University Housing & Residence Life is seeking a Work-Study Assistant (Residential Student Technicians) to support daily operations, provide customer service, and assist with front desk tasks across campus. The role involves varied assignments including residential life education, facilities support, and events.

Applicants must be Prairie View A&M students eligible for Federal Work-Study, maintain good academic standing, and be able to work up to 20 hours per week, including

Qualifications

• Current Prairie View A&M University student.
• Eligible for Federal Work-Study.
• Good academic and disciplinary standing (minimum 2.5 GPA).
• Ability to work up to 20 hours per week.
• Ability to work evenings and weekends as needed.

Responsibilities

• Provide exceptional customer service to residents, guests, faculty, staff, and visitors.
• Assist with front desk operations, office coverage, and administrative tasks.
• Answer phones, emails, and general housing inquiries.
• Support residence hall opening, closing, move-in, and move-out processes.
• Assist with educational, social, and departmental events.
• Report maintenance, safety, or operational concerns to professional staff.
• Provide logistical and set-up/tear down support for event spaces.
• Maintain confidentiality and comply with FERPA and university policies.
• Complete special projects and other duties as assigned.

Skills

Customer service

Communication

Microsoft Office

Time management

Tools

Microsoft Office

Job description

Job Title: Work-Study Assistant (Residential Student Technicians) | Office of Housing & Residence Life Agency Prairie View A&M University Department Housing & Residential Life

Proposed Minimum Salary $12.00 hourly

Job Location Prairie View, Texas

Job Type Student Worker

Job Description

Multiple Vacancies Available Across Campus Residential Student Technicians (RSTs) support the daily operations of the Office of Housing & Residence Life by providing customer service, administrative assistance, operational support, and engagement initiatives that contribute to a safe, welcoming, and student-centered residential community. Assignments vary based on departmental needs and may include front desk operations, office support, residential life/education, facilities support, summer conferences or special events, special projects, and other departmental initiatives.

Essential Responsibilities

• Provide exceptional customer service to residents, guests, faculty, staff, and visitors.
• Assist with front desk operations, office coverage, and administrative tasks.
• Answer phones, emails, and general housing inquiries.
• Support residence hall opening, closing, move-in, and move-out processes.
• Assist with educational, social, and departmental events.
• Report maintenance, safety, or operational concerns to professional staff.
• Provide logistical and set-up/tear down support for event spaces.
• Maintain confidentiality and comply with FERPA and university policies.
• Complete special projects and other duties as assigned.
• Other duties as assigned.

Required Qualifications

• Current Prairie View A&M University student.
• Eligible for Federal Work-Study.
• Good academic (minimum cumulative 2.5 GPA) and disciplinary standing.
• Ability to work up to 20 hours per week.
• Ability to work evenings and weekends as needed.

Preferred Qualifications

• Strong customer service and communication skills.
• Dependable, organized, and professional.
• Experience with Microsoft Office or similar software.
• Ability to work independently and collaboratively.

Knowledge, Skills & Abilities

• Excellent interpersonal communication.
• Professional judgment and problem-solving.
• Time management and reliability.
• Commitment to customer service and teamwork.

Areas of Assignment

• Housing Operations
• Community Service Desks
• Residential/Life Education
• Commuter Student Support Services
• Marketing & Outreach
• Facilities Support/ Event/Room Set-up
• Summer Conferences/Event Services
• Special Projects
• Commuter Student Support Services

Basic Work Expectations

• Complete required training.
• Report to work on time and complete scheduled hours.
• Wear the appropriate work uniform or attire assigned.
• Maintain professionalism and confidentiality.
• Represent Housing & Residence Life positively.
• Follow all university and departmental policies.

*This posting is not intended to cover all work responsibilities but provide a general understanding of the basic responsibilities and expectations. A more complete employment agreement for review and signature will be provided for successful candidates.

Job Close Date: Open until filled

Background Check Requirements

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer. The Texas A&M University System is one of the largest systems of higher education in the nation, with a statewide network of twelve universities, eight state agencies, a comprehensive health science center, Texas A&M-Fort Worth and Texas A&M-RELLIS. The A&M System is committed to providing an educational and work environment that is conducive to the personal and professional development of each employee. Each member institution provides equal opportunity and access to all students, employees and prospective employees.

External Applicants - Applicants not currently employed by a Texas A&M System member may Search Postings and apply for positions within one or more A&M System members by selecting the job posting. Internal Applicants - This site lists job postings throughout The Texas A&M University System. It is intended for applicants not currently employed by a member of the system. Current employees should apply for jobs on the Internal Career site. The Texas A&M System is an Equal Opportunity/ Veterans/ Disability Employer.