Housing Operations Coordinator (Student Development Specialist II)

Texas A&M University; Galveston (TX); On-site; USD 40,500 - 49,500; Full time

Job summary

Texas A&M University is hiring a Housing Operations Coordinator to oversee residence halls and manage student staff. This involves participating in on-call rotations, ensuring maintenance needs are met, and coordinating student housing accommodations.

The ideal candidate will hold a bachelor's degree and have experience in student affairs or housing operations. The position comes with an annual salary of $45,000 and offers opportunities for professional development.

Qualifications

• One year of experience in student affairs work or a related specialty.
• 2+ years of experience in Housing operations or a related field at a professional level.

Responsibilities

• Live on campus and participate in on-call rotation.
• Assist in oversight of residence hall buildings and spaces.
• Coordinate with entities to address custodial and maintenance needs.
• Supervise student staff assigned to Housing Operations.
• Serve as student conduct hearing officer for cases.

Skills

Effective oral and written communication

Strong interpersonal skills

Organizational skills

Working knowledge of StarRez

Working knowledge of Onity

Working knowledge of Ving/VisiOnline

Education

Bachelor’s degree or equivalent combination of education and experience

Master’s degree in Higher Education or related field

Job description

Job Title

Housing Operations Coordinator (Student Development Specialist II)

Agency & Department

Texas A&M University at Galveston – Campus Living & Learning

Location

Galveston, Texas

Salary

$45,000 annually ($3,750.00 monthly)

Responsibilities

• Live on campus in a Residence Hall Apartment; participate in the campus on‑call rotation, including weekend and evening duties.
• Assist the Assistant Director of Housing Operations in oversight of residence hall buildings and spaces, including building, space, and furniture inspections.
• Coordinate with all entities (SSC and contracted companies) to address custodial, maintenance, and facility needs, ensuring compliance with safety, accessibility, and university standards.
• Monitor progress and completion of work orders for departmental spaces and buildings.
• Coordinate the selection and approval of furniture and equipment purchases for the department.
• Assist in planning preventative maintenance, rotating renovations, capital improvement projects, and construction initiatives within the residence halls.
• Collaborate with Housing Coordinators to ensure timely completion of submitted residential work orders.
• Supervise student staff assigned to Housing Operations, including Desk Assistants and other operations‑focused student employees; provide training, scheduling support, performance management, and ongoing development.
• Perform and coordinate inspections, conduct site visits, and represent Campus Living & Learning at meetings regarding services provided by SSC and external vendors.
• Assist with continuity of residential operations during staff vacancies or extended absences; may temporarily assume supervisory responsibilities in the event of a Housing Coordinator vacancy.
• Serve as the liaison between students, Campus Living & Learning staff, Disability Resources, and facilities personnel regarding residential facility concerns and approved housing accommodations.
• Coordinate modifications to residential spaces and furnishings necessary to implement approved ADA and housing accommodation requests; communicate timelines for substantial repairs within residential rooms.
• Organize residence hall opening and closing processes with other live‑on staff; schedule and coordinate safety walkthroughs; maintain signage and community spaces within residence hall buildings.
• Take part in a Divisional Curriculum by planning, developing, and implementing educational programs within the residence halls; lead programming and marketing initiatives centered on housing operations, safety (fire, weather, coastal humidity), and crisis management.
• Serve as a student conduct hearing officer and adjudicate assigned residential conduct cases in accordance with university policies and procedures.
• Attend, participate in, and help plan Student Activities events (New Student Conference, Fall Festival, Howdy Week, etc.); assist in the presentation of leadership workshops, campus orientations, and other presentations as needed; serve on campus committees and advise student groups.
• Respond to campus emergencies and work an on‑call shift 1–2 weeks and weekends a month; perform additional responsibilities in support of departmental and institutional priorities.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• One year of experience in student affairs work or a related specialty.

Preferred Qualifications

• Master’s degree in Higher Education, Student Affairs‑related field.
• 2+ years of experience in Housing and operations or a Student Affairs related field at a professional/graduate level.

Key Skills & Abilities

• Effective oral and written communication.
• Strong interpersonal and organizational skills.
• Working knowledge of StarRez, Onity, Ving/VisiOnline.
• Ability to multitask and collaborate with others.

Other Requirements

• This position is security sensitive and requires compliance with state and federal laws/codes and Texas A&M University System/TAMU policies, regulations, rules, and procedures.
• All tasks and job responsibilities must be performed safely without injury to self or others in compliance with system and university safety requirements.

EEO Statement

The Texas A&M University System is an Equal Opportunity, Veterans, and Disability Employer.